SEPHORA UK is seeking an Omni Retail Service & Experience Manager to shape our in-store and omnichannel experiences. You’ll partner with Marketing, CRM and IT to ensure customer journeys reflect brand values and drive commercial growth.
You will lead training, monitor feedback and develop programs like Mystery Shop and Quiet Hours to raise the bar on service and accessibility across stores.
Omnichannel Retail Experience Lead employer: Sephora USA
At SEPHORA UK, we pride ourselves on being an exceptional employer that champions creativity, inclusivity, and personal growth. As a freelancer in the Marketing Operations & Design Lead role, you'll thrive in a dynamic environment where your contributions directly shape impactful digital campaigns, all while enjoying the flexibility of freelance work. Our commitment to fostering a supportive community ensures that you have the resources and opportunities to excel in your career, making SEPHORA UK a truly rewarding place to work.
