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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive store performance.
- Company: Join SEPHORA UK, a leader in beauty and inclusivity.
- Benefits: Enjoy competitive pay, generous discounts, and industry-leading training.
- Why this job: Shape the future of beauty while empowering your team in a vibrant retail environment.
- Qualifications: Proven leadership experience in retail and a passion for coaching others.
The predicted salary is between 36000 - 60000 ÂŁ per year.
At SEPHORA UK, beauty isn’t just what we sell - it’s who we are. It’s the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we’ve always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we’re redefining the future of prestige beauty as we continue our bold expansion across the UK.
The Opportunity
As a Store Manager at SEPHORA UK, you’ll play a central role in bringing our bold, inclusive, and innovative spirit to life. Reporting to the Regional Retail Manager, you’ll lead the store with passion and precision - driving commercial performance, elevating the customer experience, and inspiring a high‑performing team to deliver the world‑class service SEPHORA is known for. You’ll set the tone for excellence across every part of the store, ensuring our presentation, operations and service reflect the creativity and energy of one of the world’s most loved beauty brands. With strong business acumen and a talent for developing others, you’ll unlock the full potential of your leadership team while driving both short‑and long‑term growth.
If you thrive in a fast‑paced retail environment, love building empowered teams, and are excited to shape SEPHORA’s next chapter in the UK, this is your moment.
What you’ll be doing…
- Providing strategic insight to the Regional Retail Manager through market analysis, competitor reviews and identifying opportunities for business growth.
- Motivating, coaching and developing the management team through regular feedback, recognition and personalised development plans.
- Developing short‑ and long‑term plans to maximise sales and elevate store performance.
- Using customer insights and local trends to inform product recommendations, stock decisions and in‑store opportunities.
- Ensuring exceptional client experience through SEPHORA Attitude behaviours, supporting the team with live coaching and service elevation.
- Leading sales performance by monitoring KPIs, analysing results and implementing action plans to exceed commercial targets.
- Ensuring operational excellence across all areas including cash handling, stock management, replenishment and visual merchandising, ensuring high standards and seamless execution.
- Creating a safe, organised and compliant store environment, upholding company policies, health and safety measures and loss‑prevention practices.
- Partnering with Supervisors to align on service, promotions and performance goals across departments.
- Driving accountability for results across all categories, including exclusive brands and Sephora Collection.
- Leading communication of business priorities, ensuring the whole team understands strategy, goals and expectations.
- Managing team scheduling and annual leave effectively to maintain strong floor coverage aligned with store needs.
- Partnering with the Recruitment team to attract and hire exceptional talent for your store.
What you’ll bring…
You’ll be a strategic, inspiring and commercially minded leader who thrives in a dynamic retail environment. You will also bring:
- Proven experience leading high‑performing retail teams, with strong commercial and operational capability.
- The willingness to develop a deep understanding of SEPHORA product categories and exceptional customer experience standards.
- Strong digital and analytical skills to interpret sales data and drive informed decision‑making.
- A passion for coaching, mentoring and developing people to support long‑term growth and performance.
- Expertise in operational excellence including stock, cash, compliance and store presentation.
- A leadership style aligned with SEPHORA’s values: inclusive, creative, empowering and customer‑obsessed.
Beautiful Benefits at Sephora UK
When you join Sephora, you’re joining a team that we truly value - and our benefits reflect that. Here’s what you can look forward to:
- SEPHORA University - receive industry‑leading product, customer care and development training to help you grow your skills and your career.
- Allowances tailored to your role and location - including shoes, lunch and more.
- Competitive pay that grows with you - including annual salary reviews based on your performance and our company results.
- Performance‑based commission tied to collective store success.
- A generous employee discount across the world’s best beauty brands.
- A paid day off on your birthday - because you deserve to celebrate!
- Access to a perks and wellbeing platform offering discounts, wellness support, and more.
- Generous holiday allowance, plus the option to buy extra days.
- And more!
Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Store Manager - Silverburn, Glasgow employer: Sephora USA, Inc
Contact Detail:
Sephora USA, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Silverburn, Glasgow
✨Tip Number 1
Get to know SEPHORA inside out! Familiarise yourself with their products, values, and the latest trends in beauty. This will not only help you stand out during interviews but also show your genuine passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current or former SEPHORA employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for your interview by practising common questions and scenarios related to retail management. Think about how you would handle specific situations, like motivating your team or improving customer experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the SEPHORA family and ready to contribute to our vibrant community.
We think you need these skills to ace Store Manager - Silverburn, Glasgow
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty shine through! Share your experiences and how they connect with SEPHORA's values of creativity and inclusivity. We want to see your personality and passion for the industry!
Tailor Your Application: Make sure to customise your CV and cover letter for the Store Manager role. Highlight your leadership experience and how it aligns with driving commercial performance and elevating customer experiences at SEPHORA. We love seeing candidates who take the time to connect their skills with our needs!
Be Data-Driven: Since we value strong analytical skills, don’t shy away from mentioning any experience you have with interpreting sales data or driving informed decisions. Show us how you've used data to achieve results in previous roles – it’ll make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our amazing benefits there too!
How to prepare for a job interview at Sephora USA, Inc
✨Know Your Sephora
Before the interview, dive deep into Sephora's brand values and product offerings. Familiarise yourself with their iconic brands and the latest trends in beauty. This will not only show your passion for the industry but also help you connect your experience to their mission of inclusivity and creativity.
✨Showcase Your Leadership Style
As a Store Manager, you'll need to inspire and develop your team. Prepare examples of how you've successfully led teams in the past, focusing on your coaching and mentoring skills. Highlight specific instances where your leadership made a tangible impact on performance or team morale.
✨Be Data-Driven
Sephora values strong analytical skills. Be ready to discuss how you've used data to drive sales and improve store performance. Bring examples of KPIs you've monitored and how your insights led to actionable strategies that benefited your previous employers.
✨Emphasise Customer Experience
Exceptional client experience is at the heart of Sephora's ethos. Prepare to discuss how you've elevated customer service in your previous roles. Share stories that demonstrate your commitment to creating memorable shopping experiences and how you’ve trained your team to do the same.