Omnichannel Forecasting Manager - 12 Month Fixed Term in London

At SEPHORA UK, beauty isn’t just what we sell - it’s who we are. It’s the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we’ve always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we’re redefining the future of prestige beauty as we continue our bold expansion across the UK.

If you’re ready to bring passion, energy, and a love for immersive retail experiences to one of the world’s most dynamic beauty markets, this is your moment to shape what comes next.

The Opportunity

We’re looking for an Omnichannel Forecasting Manager to join our Revenue Growth Management (RGM) team on a 12‐month fixed term contract. If you love diving into data, shaping commercial strategy, and bringing clarity to a fast‐moving omnichannel environment, this role offers the chance to make a real impact.

You’ll be the driving force behind our sales and margin forecasting across Retail and E‐Commerce, delivering highly accurate, insight‐led predictions that guide our trading, financial planning and operational decision-making. Working closely with cross‐functional partners - including Omni Trading, Category Management, E‐Commerce, Retail, Finance, Supply Chain and Demand Planning - you’ll help shape trading strategies, influence leadership decisions, and bring a 360° view of performance across channels.

If you’re analytically sharp, commercially minded, curious, and excited by the challenge of working in an innovative beauty business redefining omnichannel retail, this is the role for you.

What you’ll be doing...

• You’ll lead forecasting across the full commercial landscape, including:

• Building top‐line sales forecasts by store for Retail, partnering closely with Retail, Omni Trading and Category teams to incorporate traffic, conversion and average basket expectations.
• Forecasting SEPHORA Collection performance by store and channel, including top‐line sales and MOB ambitions, in collaboration with the Senior Category Manager.
• Creating detailed E‐Commerce forecasts by day, week, month and full‐year outlook, aligned with E‐Commerce, Omni Trading and Category Management.
• Translating online sales into operational order forecasts, enabling Supply Chain to plan labour and capacity effectively.
• Owning and presenting the monthly forecasting meeting to senior leadership, outlining sales and margin expectations, key risks, opportunities and required decisions.
• Conducting deep‐dive ad‐hoc analysis to surface insights, commercial opportunities and strategic recommendations.
• Leading margin forecasting by channel, providing guidance on promotional strategy, loyalty offers, redemptions and code usage to ensure margin targets are achieved while maintaining sales momentum.
• Partnering with BI to drive a holistic view of campaign performance and optimise trading activity across channels.
• Working closely with Finance on sales and margin alignment for budget cycles, strategic planning and in‐year reforecasts (R1 & R2).

What you’ll bring...

You’ll be a commercially minded, analytically strong and highly collaborative individual with the ability to turn complex data into clear, actionable insight. You will also bring:

• Proven experience in forecasting, merchandising or a similar commercial analytics role - ideally within an omni beauty retail environment.
• Excellent commercial acumen and a strong understanding of how KPIs drive performance.
• Comfort working with ambiguity and change in a fast‐paced trading environment.
• A proactive, self‐motivated approach with the confidence to lead projects and influence decisions.
• Outstanding organisational and prioritisation skills, with the ability to work to tight deadlines.
• Exceptional communication and presentation skills, with the credibility to engage senior stakeholders.
• Strong cross‐functional collaboration skills and the ability to build strong relationships.
• Intellectual curiosity, a problem‐solving mindset and a passion for driving forecasting accuracy.

Beautiful Benefits at SEPHORA UK

When you join SEPHORA, you’re joining a team that we truly value - and our benefits reflect that. Here’s what you can look forward to:

• Private healthcare (including dental & optical), pension scheme and life insurance providing comprehensive cover to support your wellbeing.
• A generous employee discount across the world’s best beauty brands.
• Competitive pay that grows with you - including annual salary reviews based on your performance and our company results.
• Generous holiday allowance, plus the option to buy extra days.
• A paid day off on your birthday - because you deserve to celebrate!
• Access to a perks and wellbeing platform offering discounts and wellness support.
• And more!

Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.