At a Glance
- Tasks: Support store leaders in building engaged, high-performing teams and manage HR operations.
- Company: Join Sephora, a beauty brand that values diversity and inclusivity.
- Benefits: Empowering culture, learning opportunities, and a chance to make a real impact.
- Other info: Dynamic environment with a focus on community and personal development.
- Why this job: Shape employee experiences and contribute to Sephora's growth across the UK.
- Qualifications: Strong HR experience, ideally in retail, with excellent communication skills.
The predicted salary is between 36000 - 60000 £ per year.
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
The Opportunity
We have an exciting opportunity for a Retail HR Business Partner to join SEPHORA UK and play a key role in shaping the employee experience across our growing retail network across the South region, including London. In this role, you will be a trusted partner to our Store Leadership teams, supporting them in building strong, engaged, high-performing teams. From employee relations and performance management to HR operations, analytics and talent support, you will bring consistency, clarity, and expertise to all areas of people management. Working closely with the Head of HR for Retail, you will help foster a culture where our teams feel empowered, supported, and inspired, all while contributing to the next chapter of Sephora's expansion across the UK.
What you will be doing...
- You will support and lead activity across the full HR generalist spectrum, including:
- Advise and coach store leaders on effective people management, ensuring alignment with policies and employment law.
- Act as a trusted point of contact for store teams, supporting performance, conflict resolution, and day-to-day HR queries.
- Partner with the ER Manager to support or lead ER cases (absence, performance, misconduct) and ensure accurate case reporting.
- Oversee HR documentation and administration, ensuring all processes are completed accurately and on time.
- Monitor absence trends through monthly reporting and ensure RTWs and follow-up conversations are completed.
- Partner with store leaders to deliver the engagement survey, drive participation, and action key focus areas.
- Support cyclical HR activities (e.g., performance reviews, development processes) to promote a consistent employee experience.
- Drive effective internal communication across retail teams to ensure information is clear, timely, and engaging.
- Prepare HR reports and insights to support data-driven decision-making across the retail business.
What you will bring...
- You will be adaptable and proactive with the confidence and capability to support busy store environments. You will also bring:
- Strong generalist HR experience, ideally within fast-paced retail or high-volume environments.
- CIPD qualification (or working towards) is preferred.
- Proven experience supporting managers with people issues and coaching leaders.
- High levels of resilience and the ability to work with agility through constant change.
- Strong commercial awareness and exceptional people skills.
- Outstanding organisation, accuracy, and prioritisation skills.
- Excellent communication skills with the ability to influence at all levels.
- A hands-on, solutions-focused approach, with flexibility and adaptability.
- Proficiency in Microsoft Office (Word, Outlook, PowerPoint, Excel) and experience with HR systems.
While at Sephora, you will find...
- Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
- Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead.
- Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference.
Join us and belong to something beautiful. At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.
HR Business Partner - Retail in London employer: Sephora USA, Inc
Sephora is an exceptional employer that prioritises community, authenticity, and empowerment, making it a fantastic place for HR professionals to thrive. With a strong focus on employee growth and a culture that celebrates diversity, you will have the opportunity to shape the employee experience across our vibrant retail network in the South, including London. Join us to make a meaningful impact while being part of a team that values your contributions and supports your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land HR Business Partner - Retail in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Sephora through LinkedIn. A friendly chat can give us insider info on the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by researching Sephora's values and recent initiatives. We want to show that we’re not just a good fit for the role, but that we genuinely care about their mission of inclusivity and empowerment.
✨Tip Number 3
Practice common HR scenarios that might come up during the interview. Think about how we would handle employee relations or performance management issues, as these are key areas for the HR Business Partner role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows we’re serious about joining the Sephora family.
We think you need these skills to ace HR Business Partner - Retail in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the HR Business Partner role. Highlight your generalist HR experience, especially in retail, and don’t forget to mention any CIPD qualifications or relevant coaching experience.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for people management and how you can contribute to Sephora's culture of empowerment and inclusivity. Be genuine and let your personality come through!
Showcase Your Communication Skills:Since this role involves influencing at all levels, make sure your written application showcases your excellent communication skills. Use clear, concise language and structure your application logically to demonstrate your organisational abilities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining the Sephora team. Plus, it’s super easy!
How to prepare for a job interview at Sephora USA, Inc
✨Know Your HR Stuff
Make sure you brush up on your HR knowledge, especially around employee relations and performance management. Be ready to discuss how you've handled similar situations in the past and how you can bring that expertise to Sephora.
✨Showcase Your People Skills
As an HR Business Partner, you'll be working closely with store leaders and teams. Prepare examples of how you've successfully coached managers or resolved conflicts. Highlight your ability to connect with people and foster a positive work environment.
✨Understand Sephora's Culture
Familiarise yourself with Sephora's values around diversity, inclusivity, and empowerment. Be prepared to discuss how you can contribute to this culture and support the employee experience across their retail network.
✨Be Data-Driven
Since the role involves preparing HR reports and insights, think about how you've used data in previous roles to drive decision-making. Bring examples of how you've monitored trends or improved processes based on analytics.
