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For Companies At a Glance
- Tasks: Ensure our retail stores run smoothly and safely while creating an inspiring environment.
- Company: Join Sephora, a leader in beauty and inclusivity.
- Benefits: Empowering culture, growth opportunities, and a chance to make a real impact.
- Why this job: Be the backbone of our stores and help create exceptional customer experiences.
- Qualifications: 5 years in facilities coordination or retail operations with strong organisational skills.
- Other info: Dynamic team environment that values diversity and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
The Opportunity
At Sephora, we're driven by our mission to create the most inspiring beauty community in the world. As we continue to expand across the UK, we're looking for a Facilities Manager to join our passionate team. In this pivotal role, you'll be the first point of contact for our retail stores, ensuring all facilities are running safely, efficiently, and in true Sephora style. From managing maintenance and compliance to coordinating external contractors, you'll help create the exceptional in-store experience that keeps our teams and clients inspired every day.
You Will Also Be Responsible For:
- Acting as the main point of contact for retail stores regarding facility-related issues, service requests, and emergencies.
- Leading and monitoring maintenance and repair work across multiple locations, ensuring timely and effective resolutions.
- Scheduling and overseeing preventive maintenance programmes (HVAC, plumbing, electrical, fire safety, cleaning, etc.).
- Partnering with external contractors and consultants to track invoices, manage budgets, and support monthly reporting and forecasting.
- Managing PropertyPlus to ensure all jobs are correctly allocated, stores are using the system effectively, and training is provided where needed.
- Conducting regular follow-ups with Store and Operations Managers to ensure facility issues are addressed promptly.
- Maintaining accurate records of maintenance logs, vendor contracts, warranties, and compliance certifications.
- Supporting facilities-related projects including refurbishments, remodelling, equipment upgrades, and ad hoc initiatives.
- Ensuring full compliance across stores regarding fire life safety, HVAC, lifts, and all relevant legislative risk assessments.
- Supporting the Head of Property & Development during store visits and the Senior Retail Operations Manager with H&S-led tasks as required.
What You'll Bring:
- A minimum of 5 years' experience in facilities coordination or retail operations (multi-site experience strongly preferred).
- Strong organisational and multitasking skills with exceptional attention to detail.
- Excellent communication and interpersonal skills, with the ability to build trusted relationships across stores, head office, and external partners.
- Solid technical understanding of building systems (HVAC, plumbing, electrical, general maintenance).
- Proficiency in Microsoft Office Suite and facilities management software.
- The ability to prioritise and adapt in a fast-paced retail environment.
- A strong knowledge of Health & Safety and environmental best practices.
- Membership to the IWFM preferred but not essential.
Here, you will find: Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit. Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead. Work that brings fulfilment. From delighting clients every day, to inspiring our industry at large, every action makes a difference. Join us and belong to something beautiful.
Facilities Manager in London employer: Sephora USA, Inc
Contact Detail:
Sephora USA, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage with Sephora's community. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Sephora’s values and culture. Show us how your experience aligns with our mission to create an inspiring beauty community. Tailor your responses to highlight your skills in facilities management and your passion for making a difference.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind us why you’re the perfect fit for the Facilities Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our beautiful community at Sephora.
We think you need these skills to ace Facilities Manager in London
Some tips for your application 🫡
Show Your Passion for Facilities Management: When writing your application, let your enthusiasm for facilities management shine through! Share specific examples of how you've made a difference in previous roles and how you can bring that same energy to Sephora.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Facilities Manager role. Highlight relevant experience, especially in multi-site operations, and don’t forget to mention your knowledge of health and safety practices!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance. We love a well-organised application!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Sephora.
How to prepare for a job interview at Sephora USA, Inc
✨Know Your Facilities Inside Out
Before the interview, make sure you research Sephora's facilities management practices. Familiarise yourself with their approach to maintenance and compliance, as well as any recent projects they've undertaken. This will show your genuine interest in the role and help you speak confidently about how you can contribute.
✨Showcase Your Communication Skills
As a Facilities Manager, you'll need to build relationships across various teams. Prepare examples of how you've effectively communicated with different stakeholders in past roles. Highlight situations where your interpersonal skills made a difference in resolving facility-related issues.
✨Demonstrate Your Problem-Solving Abilities
Think of specific challenges you've faced in facilities management and how you overcame them. Be ready to discuss your thought process and the steps you took to ensure timely and effective resolutions. This will illustrate your ability to handle emergencies and maintain smooth operations.
✨Be Ready to Discuss Compliance and Safety
Given the importance of health and safety in this role, brush up on relevant legislation and best practices. Be prepared to talk about your experience with compliance checks and how you've ensured safety standards are met in previous positions. This will show that you take these responsibilities seriously.
