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For Companies At a Glance
- Tasks: Manage stock, assist customers, and ensure smooth operations in-store.
- Company: Sephora celebrates beauty, diversity, and empowerment in a vibrant retail environment.
- Benefits: Enjoy flexible hours, a supportive culture, and opportunities for growth.
- Why this job: Join a team that values authenticity and makes a difference every day.
- Qualifications: Prior experience in retail or beauty is a plus; strong communication skills are essential.
- Other info: This role offers a chance to work in a fast-paced, dynamic environment.
Overview
Beauty Advisor Operations, Part Time 16h – Liverpool
Type of contract: Permanent, Part Time 16h
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
The Beauty Advisor Operations at Sephora plays a crucial role in ensuring the smooth and efficient operation processes (cash and stock). They work closely with the management team and other store associates to meet customer demands and maintain an exceptional shopping experience.
Key Responsibilities
- Stock Management: Receive, inspect, and verify incoming shipments of merchandise. Unpack, label, and tag products accurately and efficiently. Organize and maintain inventory storage areas, including stockrooms and shelves. Perform regular stock counts and assist with inventory audits. Monitor stock levels and identify items that need to be reordered.
- Stock Replenishment: Work closely with the management team to prioritize stock replenishment tasks. Ensure that stockrooms are adequately stocked to meet customer demands. Restock products on the sales floor promptly and maintain appealing product displays. Monitor product expiry dates and rotate stock as necessary. Assist in the implementation of merchandising plans and promotional displays.
- Documentation and Administration: Assist in handling product recalls and returns in compliance with company policies. Provide support during inventory audits and assist in resolving discrepancies. Collaborate with the management team to identify opportunities for process improvement.
- Cash Operations: Accurately process customer transactions, adhering to cash procedures as per Sephorapedia guidelines and audit reports, follow daily cash-in and cash-out procedures. Maintain cleanliness and organization in workspaces like the cash area and gift wrap, ensuring adequate packaging supplies.
- Customer Service: Foster client loyalty by warmly welcoming, attentively understanding, and exceeding their needs at Sephora, including introducing complimentary services and utilizing digital tools to enrich their experience. Additionally, share product knowledge effectively to drive sales, increase basket size, maintaining a friendly and engaging attitude. Support different categories on shopfloor, when asked to.
- Teamwork and Communication: Collaborate with store associates to understand their stock needs and priorities. Communicate effectively with the management team regarding stock-related issues. Coordinate with other departments, such as sales and customer service, to ensure smooth operations. Assist in training new stock associates on inventory management procedures. Maintain a positive and professional attitude while working in a fast-paced environment.
Skills
- Prior experience in store operations (cash and stock), or related roles is preferred.
- Knowledge of beauty and cosmetic products is advantageous.
- Strong organizational skills with exceptional attention to detail.
- Ability to lift and carry heavy boxes, stand for extended periods, and perform physical tasks.
- Demonstrated ability to provide exceptional customer service and personalize recommendations based on customer needs.
- Goal-oriented mindset and proven track record of meeting or exceeding sales targets.
- Professional appearance with a passion for the beauty industry.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required.
Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store.
Here, you will find:
- Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
- Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
- Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference
Join us and belong to something beautiful.
Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
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Beauty Advisor Operations, Part Time 16h - Liverpool employer: Sephora USA, Inc
Contact Detail:
Sephora USA, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor Operations, Part Time 16h - Liverpool
✨Tip Number 1
Familiarise yourself with Sephora's product range and current promotions. This knowledge will not only help you stand out during the interview but also demonstrate your genuine interest in the role and the brand.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. Sephora values exceptional service, so highlighting your ability to create memorable experiences can set you apart.
✨Tip Number 3
Network with current or former Sephora employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the application process.
✨Tip Number 4
Prepare to discuss your organisational skills and experience with stock management. Be ready to share specific instances where you've successfully managed inventory or improved processes, as these are key aspects of the Beauty Advisor Operations role.
We think you need these skills to ace Beauty Advisor Operations, Part Time 16h - Liverpool
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Beauty Advisor Operations position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise any prior experience in store operations, particularly in cash and stock management. Use specific examples to demonstrate your organisational skills and ability to provide exceptional customer service.
Show Your Passion for Beauty: In your cover letter or personal statement, express your enthusiasm for the beauty industry. Mention any relevant knowledge of beauty and cosmetic products, and how this can enhance the customer experience at Sephora.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Sephora USA, Inc
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry during the interview. Share your personal experiences with beauty products and how they have impacted you, as this will resonate well with Sephora's values of empowerment and connection.
✨Demonstrate Strong Organisational Skills
Since the role involves stock management and inventory control, be prepared to discuss your previous experience in similar tasks. Highlight any specific methods or tools you used to stay organised and efficient in past roles.
✨Emphasise Customer Service Experience
Sephora places a high value on exceptional customer service. Be ready to share examples of how you've gone above and beyond for customers in the past, and how you can apply that same dedication to foster client loyalty at Sephora.
✨Prepare for Teamwork Scenarios
Collaboration is key in this role, so think of examples where you've successfully worked as part of a team. Discuss how you communicated effectively with colleagues and contributed to a positive work environment, which aligns with Sephora's emphasis on teamwork.
