At a Glance
- Tasks: Build and nurture strong relationships with partners to drive growth and retention.
- Company: Join a dynamic team at Seopa, focused on customer success and partnership excellence.
- Benefits: Competitive salary, career progression opportunities, and a supportive work environment.
- Other info: Opportunity to manage larger partnerships and develop strategic relationships over time.
- Why this job: Make a real impact by optimising partner performance and driving measurable value.
- Qualifications: Experience in customer success or account management, with strong negotiation skills.
The predicted salary is between 40000 - 50000 £ per year.
Working in the Affinity Partnerships team, the Customer Success Executive (CSE) will report to the Customer Success Manager. You will be responsible for building and nurturing strong relationships with our existing partners, optimising their performance, and ensuring long-term success with Seopa. Your role will contribute directly to the retention and growth of key accounts, driving measurable value and performance across product verticals. This role offers significant opportunity to develop existing relationships, grow accounts further, and progress to managing larger, more strategic partnerships over time.
Key Responsibilities
- Relentlessly drive partner growth and retention by identifying untapped opportunities within existing accounts through proactive analysis and engagement strategies.
- Confidently negotiate commercial and contractual terms for new and add-on product lines to maximise mutual value.
- Serve as a trusted advisor and subject matter expert, articulating Seopa's value proposition clearly to partners.
- Manage multiple partner accounts, maintaining effective working relationships with key contacts, and optimising revenue generation through digital marketing strategies and data-led insights.
- Monitor, optimise, and improve ongoing partner performance, ensuring seamless execution of partner campaigns and compliance with marketing guidelines.
- Provide accurate and timely reporting to partners and the Customer Success Manager, highlighting performance trends and growth opportunities.
- Collaborate closely with Business Development Managers to ensure smooth transitions from onboarding new partners to long-term.
Senior Customer Success Executive JBLE1_NI in Belfast employer: Seopa
Seopa is an exceptional employer that prioritises employee growth and development within a dynamic work culture. As a Senior Customer Success Executive, you will enjoy the benefits of working in a collaborative environment that values innovation and strategic thinking, while also having access to opportunities for career advancement and skill enhancement. Located in a vibrant area, Seopa offers a unique chance to engage with diverse partners and make a meaningful impact on their success.
