At a Glance
- Tasks: Welcome guests, manage office logistics, and support a vibrant workplace environment.
- Company: Join SEON, a leading tech company in fraud prevention and AML compliance.
- Benefits: Gain hands-on experience in a dynamic office with flexible hours.
- Other info: Perfect for students seeking part-time work with growth opportunities in a supportive team.
- Why this job: Be the first point of contact and shape the employee experience in a fast-paced tech setting.
- Qualifications: Friendly, proactive attitude with strong communication skills; multitasking ability is a plus.
The predicted salary is between 11.7 - 14.3 £ per hour.
SEON is the command center for fraud prevention and AML compliance, helping thousands of companies worldwide stop fraud, reduce risk and protect revenue. Powered by 900+ real-time, first-party data signals, SEON enriches customer profiles, flags suspicious behaviour and streamlines compliance workflows - all from one place. SEON provides richer data, more flexible and transparent analysis, and faster time to value than any other provider on the market. We’ve helped companies reduce fraud by 95% and achieve 32x ROI, and we’re growing fast, thanks to our partnerships with some of the world’s most ambitious digital brands like Revolut, Wise, and Bilt.
We are looking for a proactive and people-oriented Part-time Receptionist to support the daily operations of our London office and help create a welcoming, well-organised, and high-performing workplace environment. As one of the first points of contact in the office, you will play an important role in shaping both first impressions and the everyday employee experience. You will work closely with the Head of Workplace Operations and the wider Workplace Operations team, and gain hands-on exposure to office operations, workplace experience, and onboarding support in a fast-paced tech environment. This is a part-time, office-based role. The schedule is 25 hours per week — Monday to Friday, 5 hours per day.
WHAT YOU’LL DO:
- Welcome guests, candidates, and partners; manage visitor access, badges, guest Wi-Fi, and incoming calls at the building front desk
- Coordinate meeting rooms, including support for interview day logistics
- Ensure the general upkeep and tidiness of the office environment
- Liaise with service providers (maintenance, couriers, etc.)
- Support onboarding days, prepare welcome swag packs to help create a smooth new joiner experience
- Check mail, forward invoices and receipts to relevant teams, and maintain office documentation
- Coordinate access cards and equipment, including basic reporting and operational tracking
- Plan and deliver office events, team breakfasts, lunches, and company gatherings
WHAT YOU’LL BRING:
- Friendly, professional, and proactive attitude with strong communication and interpersonal skills
- Hospitality and service-oriented mindset with the ability to multitask and prioritise in a fast-paced environment
- Reliable, detail-oriented, and comfortable working both independently and as part of a team
- Proficient with Google Workspace and Slack; comfortable maintaining spreadsheets, tracking office data, and keeping documentation organised
AMAZING IF YOU ALSO HAVE:
- Previous experience in a receptionist, office coordinator, or hospitality role
- Familiarity with coordinating events or onboarding processes
SEON Technologies collects and processes personal data in accordance with applicable data protection laws. SEON is an equal opportunity employer. We strive to embrace what makes each one of us unique; we each have our own story. Whether looking at our current staff or future team members, we believe that everyone has something to contribute, and our employment practices reflect that.
Workplace Operations Associate in London employer: SEON
SEON is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration are at the forefront. As a Lifecycle Marketing Manager, you'll have the opportunity to drive impactful marketing strategies in a fast-growing company that values data-driven insights and continuous learning. With a commitment to employee growth and a diverse team, SEON offers a unique environment for professionals looking to make a meaningful impact in the fraud prevention and compliance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Operations Associate in London
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like SEON and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at SEON and let us see your personality shine through!
We think you need these skills to ace Workplace Operations Associate in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and SEON.
Get Familiar with Our Brand:Before applying, take some time to learn about SEON and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at SEON
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress SEON.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which SEON will surely appreciate.
