At a Glance
- Tasks: Lead business systems and drive digital transformation initiatives for continuous improvement.
- Company: Join Sentrex Services, a growing facilities management company in South Manchester.
- Benefits: Competitive salary, impactful role, and the chance to work with emerging technologies.
- Other info: Collaborate with senior leadership and influence operational strategies.
- Why this job: Shape the future of Sentrex by embracing AI and improving business processes.
- Qualifications: Experience in business systems management and a passion for digital innovation.
The predicted salary is between 35000 - 38000 £ per year.
- South Manchester (Office Based)
- 💷 £35,000-£38,000 +
- 🕒 Full Time | Permanent
- 🏢 Sentrex Services UK Ltd
Join Sentrex and Help Shape the Future of Our Business Sentrex Services UK Ltd is a growing facilities management and contract cleaning business delivering services to customers throughout the UK.
We are looking for an experienced, proactive and commercially minded
Business Systems & Improvement Manager to lead our business systems, support digital transformation initiatives, and drive continuous improvement across the organisation.
Driving the Future with AI and Digital Innovation Sentrex is transforming for the digital age.
We have invested in Microsoft 365 and Microsoft Copilot and are building AI-powered agents and automated workflows that work alongside our people and processes to improve productivity, decision-making and service delivery.
Our vision is not simply to digitise existing ways of working, but to create a smarter, more connected organisation where technology enhances every aspect of the business.
The successful candidate will play a central role in this journey, helping identify opportunities for AI, automation and system innovation whilst ensuring our core business processes remain efficient, scalable and fit for future growth.
If you are excited by emerging technology, continuous improvement and the opportunity to shape how a business embraces AI, this role offers a rare opportunity to help define the future operating model of Sentrex.
The Opportunity This is a unique opportunity for someone who enjoys solving business challenges, improving processes, implementing technology solutions and working closely with teams across Operations, Sales, Customer Service, Finance, HR and Compliance.
You will play a key role in ensuring our systems, data, reporting and processes support the next phase of Sentrex's growth and development. Key Responsibilities
- Manage and optimise business-critical systems and applications.
- Lead continuous improvement and process optimisation initiatives.
- Support digital transformation projects across the business.
- Develop and maintain operational and management reporting.
- Analyse business data to identify trends, efficiencies and opportunities.
- Act as the primary liaison between Sentrex and external technology partners.
- Support Microsoft 365, Teams, Share Point and wider business platforms.
- Manage user access, permissions and system administration.
- Identify and implement workflow automation opportunities.
- Support the development and deployment of AI-enabled business processes and intelligent agents.
- Create and maintain process documentation and user guides.
- Deliver training and support to colleagues across the business.
- Coordinate cross-functional projects and system implementations.
Essential Skills & Experience ✔ Business Systems Management
- ✔ Process Improvement & Continuous Improvement
- ✔ Digital Transformation
- ✔ Project Management
- ✔ Data Analysis & Reporting
- ✔ Stakeholder Management
- ✔ Supplier & Vendor Management
- ✔ Change Management
- ✔ Problem Solving & Troubleshooting
- ✔ Process Documentation
- ✔ Microsoft 365 Administration
- ✔ Training & User Support Desirable Skills & Experience
- Microsoft Copilot experience
- AI, automation or workflow optimisation projects
- Share Point and Microsoft Teams administration
- CRM administration
- Power BI reporting
- Process mapping and business analysis
- Facilities Management or Service Industry experience
- Business transformation projects
What We're Looking For The ideal candidate will
- Have experience managing business systems within a fast-paced organisation.
- Be highly organised and capable of managing multiple priorities.
- Possess excellent communication and stakeholder management skills.
- Be comfortable working with people at all levels of the business.
- Have strong analytical and reporting capabilities.
- Be passionate about improving processes and driving efficiency.
- Be enthusiastic about AI, automation and emerging technologies.
- Thrive in a role that combines strategy, systems and operational delivery.
- Why Join Sentrex? ✅ Be part of a business actively embracing AI and digital transformation
- ✅ Work with Microsoft Copilot and emerging technologies
- ✅ Lead meaningful improvement and automation projects
- ✅ Influence how a growing business operates
- ✅ Work directly with senior leadership
- ✅ Broad, varied and impactful role
- ✅ Opportunity to shape the future of Sentrex
#Hiring #Business Systems #Digital Transformation #Microsoft Copilot #Artificial Intelligence #Automation #Process Improvement #Future Of Work #Manchester Jobs
Business Systems & Improvement Manager in Manchester employer: Sentrex
Sentrex is an exceptional employer that prioritises employee well-being and growth, offering a supportive work culture in the heart of Manchester. With flexible part-time hours and competitive pay, we empower our Supervisors to excel in their roles while providing essential cleaning services. Join us for a rewarding experience where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Business Systems & Improvement Manager in Manchester
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Business Systems & Improvement Manager at Sentrex!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Sentrex or be willing to refer you for that Business Systems & Improvement Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Sentrex who’s on the lookout for their next Business Systems & Improvement Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Business Systems & Improvement Manager role at Sentrex!
We think you need these skills to ace Business Systems & Improvement Manager in Manchester
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Sentrex. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Sentrex
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Sentrex. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
