At a Glance
- Tasks: Manage IT helpdesk tickets, onboard new starters, and implement security protocols.
- Company: Join a leading UK residential property business with a people-first culture.
- Benefits: Competitive salary, 15% bonus, hybrid work, and ongoing training.
- Other info: Dynamic role with opportunities for growth and collaboration across departments.
- Why this job: Be the frontline hero in IT, making a real difference every day.
- Qualifications: Experience in IT support, strong O365 skills, and a passion for helping others.
The predicted salary is between 40000 - 45000 £ per year.
£32-37,000 basic | +15% bonus | Hybrid - 3 days, South London IT role. People-first. If you're the kind of IT professional who lights up a room rather than disappears into one, read on. Our partner, Firethorn Talent, is representing a market-leading UK residential property business that are 15 years in and growing.
The IT Administrator is a genuine frontline role - roughly 70% reactive, keeping the business running day-to-day through tickets, troubleshooting and hands-on support, with the rest spent on projects, onboarding new starters and building out IT policies and processes. You'll work with every department and report to the IT Project Manager.
What the role looks like day-to-day:
- Managing and resolving IT helpdesk tickets - hardware, software and network issues
- Administering O365 Suite, Azure AD and Exchange
- Onboarding new starters - setting up hardware, software and user accounts
- Delivering IT training and security awareness to staff across the business
- Implementing and maintaining security protocols and access controls
- Documenting IT processes and managing company IT assets
- Researching and recommending new tech to support business objectives
Who we're looking for:
- Demonstrated working experience in IT administrator or support positions, with strong O365 and troubleshooting skills.
- Technically solid, but just as importantly - someone who genuinely enjoys working with people.
- Strong O365 admin knowledge (Azure AD, Exchange) - non-negotiable
- Proven IT troubleshooting ability across hardware, software and networks
- Experience in an IT admin or systems support role
- Confident communicator - comfortable training non-technical staff
- CRM experience (Salesforce or similar) is a plus, not a must
- Outgoing, energetic and a natural collaborator
What's on the table:
- £32-37,000 basic, dependent on experience +15% discretionary bonus
- Hybrid working - 3 days South London head office, 2 from home
- Medical Cash Plan, Life Assurance and Company Pension
- Ongoing training and development
Applications from people with experience in the following or similar job titles will be considered: IT Coordinator, IT Administrator, IT Support Engineer, IT Support Technician, Service Desk Analyst, 1st/2nd Line Support, Systems Support Engineer.
Please contact James @ Firethorn Talent for a confidential chat about this role or career changes/moves on an ongoing basis.
IT Administrator in Croydon employer: Sento Talent
Join a dynamic and people-first residential property business in South London as an IT Administrator, where your contributions directly impact daily operations and employee success. With a competitive salary, a generous bonus structure, and a hybrid working model, you'll thrive in a collaborative environment that prioritises ongoing training and development. This role not only offers the chance to work with cutting-edge technology but also fosters personal growth through meaningful interactions across all departments.
StudySmarter Expert Advice🤫
We think this is how you could land IT Administrator in Croydon
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Sento Talent values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Sento Talent might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Sento Talent!
✨Direct Apply to Sento Talent
Let's not forget to apply directly through the Sento Talent website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Administrator in Croydon
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sento Talent.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sento Talent. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Sento Talent
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
