At a Glance
- Tasks: Support clients by troubleshooting and resolving Business Central issues.
- Company: Leading Microsoft Cloud Solutions Partner with a dynamic work culture.
- Benefits: Remote work, flexible hours, and the chance to work with diverse clients.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Enjoy variety and autonomy while solving real-world problems in tech.
- Qualifications: Experience with Dynamics 365 Business Central and strong communication skills.
Contract | Remote and EU wide (outside of IR35)
I'm currently working with a leading Microsoft Cloud Solutions Partner who are looking to bring in an experienced Business Central Support Contractor to support a growing customer base. This is a fast paced, client facing role where you will own issues end to end, from initial triage through to resolution, across multiple Business Central environments.
What you will be doing:
- Acting as the main point of contact for BC support issues
- Troubleshooting functional and application level problems
- Managing and progressing tickets in line with SLAs
- Handling more complex issues and identifying root causes
- Working across multiple customers in a managed service environment
- Collaborating with internal teams and escalating where needed
What they are looking for:
- Strong experience supporting Dynamics 365 Business Central
- Solid functional knowledge across finance and operations
- Background in a partner or managed service environment
- Confident communicator with a customer first mindset
- Ability to manage multiple tickets in a fast moving environment
This is a great opportunity for a contractor who enjoys variety, autonomy and problem solving in a Microsoft partner setting. If you are available or know someone who could be a good fit, feel free to get in touch.
Locations
D365 Business Central / BC Application Support Contractor in Isle of Wight, Newport employer: Sentinel
Join a leading Microsoft Cloud Solutions Partner that values innovation and collaboration, offering a dynamic work culture where you can thrive in a fast-paced, client-facing role. With a focus on employee growth and development, this company provides ample opportunities for contractors to enhance their skills while enjoying the flexibility of remote work across the EU. Experience a supportive environment that prioritises problem-solving and customer satisfaction, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land D365 Business Central / BC Application Support Contractor in Isle of Wight, Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the Microsoft ecosystem, especially those who work with D365 Business Central. A friendly chat can lead to insider info on job openings or even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your experience with Dynamics 365 Business Central. This will help you stand out during interviews and demonstrate your problem-solving abilities.
✨Tip Number 3
Prepare for the interview by brushing up on common BC support scenarios. Think about how you would handle specific issues and be ready to discuss your approach. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to get noticed by hiring managers.
We think you need these skills to ace D365 Business Central / BC Application Support Contractor in Isle of Wight, Newport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with D365 Business Central and any relevant support roles. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your customer-first mindset and how you’ve tackled complex issues in the past. We love a good story!
Showcase Your Communication Skills:Since this role involves being a main point of contact for clients, make sure your application reflects your confident communication style. Whether it’s in your CV or cover letter, let us know how you handle client interactions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Sentinel
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 Business Central. Be ready to discuss specific features, functionalities, and any recent updates. This will show that you're not just familiar with the platform but also passionate about it.
✨Prepare for Real-World Scenarios
Think of some complex issues you've resolved in the past and be prepared to walk through your thought process during the interview. This will demonstrate your problem-solving skills and how you handle challenges in a fast-paced environment.
✨Show Off Your Communication Skills
Since this role involves being the main point of contact for support issues, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable explaining technical concepts in simple terms.
✨Understand the Managed Service Environment
Familiarise yourself with how managed services operate, especially in relation to ticket management and SLAs. Being able to discuss your experience in this area will highlight your suitability for the role and your understanding of the company's operational framework.
