At a Glance
- Tasks: Lead the delivery of a major consumer mobile app and website for a global airline.
- Company: Join a leading global airline with a focus on digital innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: High-accountability role with excellent career advancement potential.
- Why this job: Make a real impact by delivering high-profile digital platforms to millions of customers.
- Qualifications: Experience in managing large-scale consumer digital platforms and complex production releases.
The predicted salary is between 69750 - 85250 £ per year.
I'm looking for a senior digital delivery leader to take overall accountability for the successful delivery and live operation of a major consumer-facing mobile app and website for a leading global airline. This is a hands-on, high-accountability delivery leadership role. We're looking for someone who has personally owned major consumer digital platforms through release, go-live and live operation — not simply someone who has managed a portfolio of projects.
What you'll own:
- End-to-end delivery of the consumer mobile app and website, from planning through to production.
- Release & go-live: own what gets released, when it gets released and ensure releases land safely and successfully.
- App Store governance: oversee mobile release protocols, App Store / Google Play requirements and ensure the app remains live, available and compliant.
- Multiple delivery teams: coordinate tribes, squads, product & engineering teams, internal stakeholders, third parties and technology vendors.
- Production incidents: take accountability for major incidents, driving resolution and ensuring issues are effectively managed.
- Hypercare: lead post-release hypercare and stabilisation following significant launches.
- Budgets & governance: manage delivery budgets, risks, dependencies, governance and senior stakeholder communication.
Ultimately, you own the outcome — ensuring major changes get successfully into production and that the customer experience remains stable and available.
What we're looking for:
- You’ll ideally have recent experience delivering a large-scale consumer digital platform, with responsibility for both mobile and web.
- We’re particularly interested in people who can demonstrate experience of:
- Leading delivery of a major consumer-facing mobile app and website
- Owning complex production releases and go-lives
- Managing App Store / Google Play release processes
- Working across multiple tribes, squads or engineering/product teams
- Managing third-party suppliers and technology partners
- Owning budgets and delivery governance
- Leading major production incidents and resolution
- Running post-release hypercare
- Working in high-volume, highly visible consumer environments
- Managing complex dependencies and senior stakeholders
Experience in airlines, travel, retail, e-commerce, financial services, marketplaces or other high-volume consumer digital platforms would be particularly relevant.
The opportunity:
This is an opportunity to take a high-profile, business-critical consumer digital platform and play a key role in how new capabilities are delivered to millions of customers. If you’ve been the person who ultimately says “we are ready to release” — and then owns what happens when it goes live — I’d be very interested in speaking with you.
Head of Delivery Digital Consumer Platforms employer: Sentinel
As a global consultancy based in Central London, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee development and well-being. Our team is dedicated to delivering impactful capital projects within the healthcare sector, offering unique opportunities for early-career professionals to gain hands-on experience and grow alongside industry experts. With a commitment to supporting your journey towards recognised project management qualifications, we ensure that our employees thrive in a collaborative environment while making a meaningful difference in the health sector.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Delivery Digital Consumer Platforms
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Sentinel or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Sentinel.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Sentinel.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Sentinel that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Head of Delivery Digital Consumer Platforms
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Sentinel.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Sentinel and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Sentinel
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Sentinel uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
