At a Glance
- Tasks: Support clients by troubleshooting and resolving Business Central issues.
- Company: Leading Microsoft Cloud Solutions Partner with a dynamic work culture.
- Benefits: Remote work, flexible hours, and the chance to work with diverse clients.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Enjoy variety and autonomy while solving real-world business challenges.
- Qualifications: Experience with Dynamics 365 Business Central and strong communication skills.
I’m currently working with a leading Microsoft Cloud Solutions Partner who are looking to bring in an experienced Business Central Support Contractor to support a growing customer base. This is a fast paced, client facing role where you will own issues end to end, from initial triage through to resolution, across multiple Business Central environments.
What you will be doing:
- Acting as the main point of contact for BC support issues
- Troubleshooting functional and application level problems
- Managing and progressing tickets in line with SLAs
- Handling more complex issues and identifying root causes
- Working across multiple customers in a managed service environment
- Collaborating with internal teams and escalating where needed
What they are looking for:
- Strong experience supporting Dynamics 365 Business Central
- Solid functional knowledge across finance and operations
- Background in a partner or managed service environment
- Confident communicator with a customer first mindset
- Ability to manage multiple tickets in a fast moving environment
This is a great opportunity for a contractor who enjoys variety, autonomy and problem solving in a Microsoft partner setting. If you are available or know someone who could be a good fit, feel free to get in touch.
D365 Business Central / BC Application Support Contractor in Bristol employer: Sentinel
Join a dynamic and innovative Microsoft Cloud Solutions Partner that values autonomy and problem-solving in a fast-paced environment. With a strong focus on employee growth, you will have the opportunity to work with a diverse customer base while enjoying a supportive remote work culture that prioritises collaboration and client satisfaction. This role not only offers competitive compensation but also the chance to enhance your skills in a thriving sector, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land D365 Business Central / BC Application Support Contractor in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the Microsoft ecosystem, especially those who work with D365 Business Central. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your experience with Dynamics 365 Business Central. This gives potential employers a quick glimpse of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common scenarios you might face in a client-facing role. Think about how you'd troubleshoot issues and communicate solutions effectively. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace D365 Business Central / BC Application Support Contractor in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with D365 Business Central and any relevant support roles. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've tackled similar challenges in the past, and let your personality come through.
Showcase Your Communication Skills:Since this role involves client interaction, we need to see your communication skills in action. Whether it’s in your CV or cover letter, make sure to demonstrate how you’ve effectively communicated with clients or team members in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you get all the updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Sentinel
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 Business Central. Be ready to discuss specific features, functionalities, and common issues that users face. This will show that you’re not just familiar with the platform but also passionate about it.
✨Prepare for Real-World Scenarios
Think of some complex support issues you've handled in the past and be prepared to discuss them. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your problem-solving skills and how you manage tickets effectively.
✨Show Off Your Communication Skills
Since this role involves being the main point of contact for clients, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable explaining technical concepts in simple terms.
✨Understand the Company Culture
Research the Microsoft Cloud Solutions Partner you’re interviewing with. Understand their values and how they approach customer service. Tailor your responses to align with their culture, showing that you’re not just a fit for the role, but for the team as well.
