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- Tasks: Be the friendly face of security, ensuring safety and assisting customers daily.
- Company: Join a reputable security firm dedicated to excellence in customer service.
- Benefits: Earn £14.00 per hour with Monday to Friday hours, promoting work-life balance.
- Why this job: Enhance your customer service skills while keeping people safe in a dynamic environment.
- Qualifications: Must have a valid SIA License and a checkable five-year employment history.
- Other info: Prepare for a role that requires standing for long periods and maintaining a polished appearance.
Do you have what it takes to be a Security Concierge?
This position is a front-line pro-active role, focused on customer interaction, to ensure effective delivery of site-based security operations acting in the best interests of our client and customers at all times, ensuring that all work is carried out safely and in accordance with the assignment instructions, to the standards agreed with clients.
Hours of Work: Monday to Friday – 08:45-17:15
Rate of Pay: £14.00 per hour
This is a customer facing role and we are seeking a candidates who:
- Maintain safe and secure environments protecting people, property and assets. Identify threat and vulnerability, taking appropriate action to mitigate
- Act as the first point of contact for customers entering the building. Demonstrate through presence and communication that the customers are entering a controlled, managed, space.
- Engage with customers to assist in directing them and establishing that they have a legitimate purpose to be in the building.
- Promote a positive security culture at all
To work with us you will need to be confident, articulate and communicate well both orally and in written language.
Although demanding, a Security Concierge role with us will allow you to demonstrate your exemplary customer service skills as you engage with customers, clients and visitor. throughout each shift, whilst remaining alert to security issues and keeping everyone safe.
Essential Skills
- Must hold a valid SIA License. (Does not need to be door supervisor)
- Must have the right to work in the UK.
- Have a five year checkable employment history or be able to produce documentary evidence of any period of unemployment, self-employment or full and part-time education during that period
Please be advised that this role may involve standing for long periods of time.
Our team need to be immaculately turned out, polite and proactive when engaging with customers to ensure a complete customer experience is provided, as we aim to maintain our outstanding reputation for excellence.
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Relief Security Concierge – Bristol BS15 employer: Sentinel Group Security
Contact Detail:
Sentinel Group Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Security Concierge – Bristol BS15
✨Tip Number 1
Familiarise yourself with the specific security protocols and customer service standards expected in a Security Concierge role. Understanding these will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Practice your communication skills, especially in customer-facing scenarios. Role-playing different situations can help you feel more confident when engaging with customers and addressing their needs.
✨Tip Number 3
Network with current or former security professionals to gain insights into the role. They can provide valuable tips on what employers look for and how to excel in a Security Concierge position.
✨Tip Number 4
Stay updated on the latest security trends and technologies. Showing that you are proactive about your professional development can set you apart from other candidates during the selection process.
We think you need these skills to ace Relief Security Concierge – Bristol BS15
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and security roles. Emphasise any previous positions where you interacted with customers or maintained safety protocols.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and explains why you're a great fit for the Security Concierge role. Mention your SIA License and your commitment to maintaining a safe environment.
Highlight Relevant Skills: In your application, clearly outline your essential skills such as customer engagement, threat identification, and your ability to work under pressure. Use specific examples to demonstrate these abilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Sentinel Group Security
✨Showcase Your Customer Service Skills
As a Security Concierge, your role is heavily customer-focused. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to engage with customers and ensure their safety while maintaining a positive atmosphere.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. During the interview, practice clear and articulate responses. You might be asked situational questions, so think about how you would communicate with customers in various scenarios, especially when addressing security concerns.
✨Understand the Importance of Security Protocols
Familiarise yourself with basic security protocols and the importance of maintaining a safe environment. Be ready to discuss how you would identify threats and vulnerabilities, and what actions you would take to mitigate them. This shows that you take the role seriously and understand its responsibilities.
✨Dress to Impress
Since the role requires you to be immaculately turned out, make sure to dress professionally for the interview. This not only reflects your understanding of the job requirements but also demonstrates your commitment to maintaining the high standards expected in the position.
