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- Tasks: Be the friendly face of security, ensuring safety and assisting customers daily.
- Company: Join a reputable security firm dedicated to protecting people and property.
- Benefits: Earn £14.00 per hour with a Monday to Friday schedule, promoting work-life balance.
- Why this job: Enhance your customer service skills while making a real impact on safety and security.
- Qualifications: Must have a valid SIA License and a checkable five-year employment history.
- Other info: Expect to stand for long periods and maintain a polished appearance.
The predicted salary is between 29120 - 43200 £ per year.
Do you have what it takes to be a Security Concierge?
This position is a front-line pro-active role, focused on customer interaction, to ensure effective delivery of site-based security operations acting in the best interests of our client and customers at all times, ensuring that all work is carried out safely and in accordance with the assignment instructions, to the standards agreed with clients.
Hours of Work: Monday to Friday – 08:45-17:15
Rate of Pay: £14.00 per hour
This is a customer facing role and we are seeking a candidates who:
- Maintain safe and secure environments protecting people, property and assets. Identify threat and vulnerability, taking appropriate action to mitigate
- Act as the first point of contact for customers entering the building. Demonstrate through presence and communication that the customers are entering a controlled, managed, space.
- Engage with customers to assist in directing them and establishing that they have a legitimate purpose to be in the building.
- Promote a positive security culture at all
To work with us you will need to be confident, articulate and communicate well both orally and in written language.
Although demanding, a Security Concierge role with us will allow you to demonstrate your exemplary customer service skills as you engage with customers, clients and visitor. throughout each shift, whilst remaining alert to security issues and keeping everyone safe.
Essential Skills
- Must hold a valid SIA License. (Does not need to be door supervisor)
- Must have the right to work in the UK.
- Have a five year checkable employment history or be able to produce documentary evidence of any period of unemployment, self-employment or full and part-time education during that period
Please be advised that this role may involve standing for long periods of time.
Our team need to be immaculately turned out, polite and proactive when engaging with customers to ensure a complete customer experience is provided, as we aim to maintain our outstanding reputation for excellence.
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Full Time Security Concierge – Bristol BS15 employer: Sentinel Group Security
Contact Detail:
Sentinel Group Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Security Concierge – Bristol BS15
✨Tip Number 1
Familiarise yourself with the specific security protocols and customer service standards that are expected in a Security Concierge role. Understanding these will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Practice your communication skills, especially in customer-facing scenarios. Role-playing different situations can help you feel more confident when engaging with customers and addressing their needs.
✨Tip Number 3
Network with professionals in the security industry. Attend local events or join online forums to connect with others who can provide insights or even referrals for the position you're interested in.
✨Tip Number 4
Research the company culture at StudySmarter and align your approach accordingly. Showing that you understand and fit into our values can make a significant difference in how you are perceived as a candidate.
We think you need these skills to ace Full Time Security Concierge – Bristol BS15
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Security Concierge position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Customer Service Skills: Since this role is customer-facing, emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've successfully engaged with customers in previous roles.
Showcase Communication Abilities: Demonstrate your strong communication skills in both your written application and any supporting documents. Use clear and concise language, and consider including examples of how you've effectively communicated in past positions.
Include Relevant Certifications: Make sure to mention your valid SIA License prominently in your application. If you have any additional relevant certifications or training, include those as well to strengthen your candidacy.
How to prepare for a job interview at Sentinel Group Security
✨Showcase Your Customer Service Skills
As a Security Concierge, your role is heavily customer-focused. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to engage with customers and ensure their safety while maintaining a positive atmosphere.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. During the interview, articulate your thoughts clearly and confidently. Practice answering questions out loud to ensure you can express yourself well both orally and in writing, as this will reflect your suitability for the position.
✨Understand Security Protocols
Familiarise yourself with basic security protocols and procedures. Be ready to discuss how you would handle various security scenarios, such as identifying threats or managing access control. This shows that you are proactive and understand the responsibilities of the role.
✨Dress to Impress
Since the role requires you to be immaculately turned out, make sure to dress professionally for the interview. This not only demonstrates your understanding of the company’s standards but also sets a positive first impression with your potential employers.