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For Companies At a Glance
- Tasks: Answer phones, schedule appointments, and enhance patient experiences.
- Company: Reputable healthcare provider in the UK focused on patient care.
- Benefits: Medical, dental, vision plans, paid time off, and tuition assistance.
- Why this job: Join a rewarding career in healthcare and make a difference in patients' lives.
- Qualifications: 3 years of customer service experience and 1 year with health insurance or medical records.
- Other info: Full-time role with opportunities for growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A healthcare provider in the United Kingdom is seeking a Full-Time Patient Care Specialist. This role involves answering phones, scheduling appointments, and providing non-clinical support to enhance patient experiences.
Ideal candidates will have at least 3 years of customer service experience and 1 year of experience with health insurance plans or medical records.
Benefits include medical, dental, vision plans, paid time off, and tuition assistance, making it a rewarding career opportunity in the healthcare field.
Patient Care Coordinator - Full-Time Clinic Support in Preston employer: Sentara Health
Contact Detail:
Sentara Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Coordinator - Full-Time Clinic Support in Preston
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field and let them know you're on the lookout for a Patient Care Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your phone skills! Since this role involves answering phones, make sure you’re comfortable with phone interviews. Grab a friend and do some mock calls to get used to speaking clearly and confidently about your experience.
✨Tip Number 3
Show off your customer service chops! Be ready to share specific examples of how you've enhanced customer experiences in the past. This will help you stand out as someone who truly understands the importance of patient care.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Patient Care Coordinator gig. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Patient Care Coordinator - Full-Time Clinic Support in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant work with health insurance or medical records. We want to see how your background fits the Patient Care Coordinator role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing patient experiences and how your skills align with our needs. Let us know what makes you the perfect fit!
Showcase Your Communication Skills: Since this role involves answering phones and scheduling appointments, make sure to demonstrate your excellent communication skills in your application. We love candidates who can convey information clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Sentara Health
✨Know Your Stuff
Before the interview, brush up on your knowledge of health insurance plans and medical records. Familiarise yourself with common terminology and processes in the healthcare sector. This will show that you’re not just a customer service pro but also someone who understands the specifics of the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about situations where you resolved conflicts or improved patient experiences. Be ready to discuss how these skills can translate into the Patient Care Coordinator role.
✨Practice Common Interview Questions
Anticipate questions related to scheduling appointments and handling patient inquiries. Practising your responses can help you articulate your thoughts clearly. Consider role-playing with a friend to get comfortable with your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, the tools they use for scheduling, or how they measure patient satisfaction. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
