At a Glance
- Tasks: Welcome patients and support audiologists in delivering exceptional hearing care.
- Company: Independent, family-run business with over 125 years of heritage.
- Benefits: Comprehensive training, competitive salary, and a supportive work environment.
- Other info: Enjoy a non-corporate environment with opportunities for professional growth.
- Why this job: Make a meaningful difference in patients' lives while developing your career in audiology.
- Qualifications: Strong customer service skills; healthcare experience is a plus but not required.
The predicted salary is between 25000 - 30000 £ per year.
Hearing Care Assistant Hampshire ( Clinic based ) Sensory Audiology & Optical Recruitment East Hampshire, England, United Kingdom
Job Description – Hearing Care Assistant
Location
Hampshire (mobile across multiple clinics)
Salary
TBC
Hours
Full-time, 40 hours per week (Monday to Saturday, 8:30am – 5:30pm)
About the Company
This is a long-established, independent, family-run business with over 125 years of heritage and multiple practices across Surrey and Hampshire. The organisation is recognised for its commitment to clinical excellence and patient-focused care .
Unlike high-volume corporate settings, the business prioritises quality over quantity , offering longer consultation times, access to advanced diagnostic equipment , and a truly independent clinical environment .
About the Opportunity
An established and highly regarded independent healthcare provider is looking for a friendly, professional and patient-focused Hearing Care Assistant to join its growing hearing care team.
This is an excellent opportunity for someone with strong customer service skills who is passionate about helping people and would like to develop a career within audiology and hearing care.
You will work closely with experienced audiologists and the wider practice team, helping to deliver an exceptional patient journey from the first enquiry through to ongoing aftercare.
Key Responsibilities
Your responsibilities will include
- Welcoming patients and ensuring they receive a warm and professional service.
- Managing hearing care enquiries, appointments and follow-up calls.
- Supporting audiologists with the day-to-day running of the hearing care service.
- Carrying out basic hearing screenings, where trained and appropriate.
- Discussing hearing care services with patients and explaining the next steps clearly.
- Supporting hearing aid maintenance, cleaning and minor repairs.
- Assisting patients with hearing aid accessories, batteries and general enquiries.
- Contacting existing patients to arrange reviews and aftercare appointments.
- Maintaining accurate and confidential patient records.
- Supporting the promotion of hearing care services within the practice and local community.
- Helping to create awareness of hearing health and the benefits of regular hearing checks.
- Working collaboratively with the optical, reception and clinical teams.
- Ensuring all clinical areas and equipment are prepared and maintained to a high standard.
- Following company procedures, clinical governance requirements and data protection policies.
About You
The successful candidate will be
- Friendly, approachable and confident when speaking with patients.
- Passionate about delivering excellent customer care.
- Empathetic and sensitive to the needs of people experiencing hearing difficulties.
- Organised, reliable and able to manage a varied workload.
- Comfortable working both independently and as part of a team.
- Confident using computer systems and maintaining accurate records.
- Commercially aware, with the ability to discuss services in a professional and patient-focused way.
- Willing to learn and develop new clinical and technical skills.
Previous experience within healthcare, audiology, optics, pharmacy, care or a customer-facing environment would be advantageous.
However, full training may be provided for the right person.
- What Is Offered
- A supportive and friendly working environment.
- Comprehensive training and ongoing development.
- The opportunity to build a long-term career within hearing care.
- Support from experienced audiologists and healthcare professionals.
- A varied role combining patient care, administration and clinical support.
- Competitive salary and employee benefits.
- The opportunity to make a meaningful difference to patients’ quality of life.
Why Apply?
This position would suit someone who enjoys building relationships, providing outstanding service and helping people feel comfortable and supported.
You will play an important role in the patient journey and help individuals take the first steps towards improving their hearing, communication and overall quality of life
No Sunday or Bank Holiday working, includes 1 Saturday off a mont
Why Join?
- Truly independent, non-corporate environment
- Strong reputation and long-standing heritage
- Focus on high-quality, patient-centred care
- Access to advanced equipment and technology
- Supportive, experienced, and collaborative team
- Opportunity for clinical and professional development
This is a fantastic opportunity for an HCA looking to step into a role within a respected, patient-first organisation that values clinical excellence, autonomy, and team culture .
- Full-time
- #J-18808-Ljbffr
Hearing Care Assistant Hampshire ( Clinic Based ) employer: Sensory Audiology & Optical Recruitment
Join a well-established optical provider in Wallasey that prioritises patient care and offers a supportive, community-focused work environment. With competitive salaries, comprehensive CPD programmes, and a strong emphasis on professional development, this role is perfect for Optometrists looking to make a meaningful impact while enjoying a collaborative team culture. Benefit from flexible working options, generous holiday allowances, and the opportunity to build lasting relationships with patients in a thriving local community.
Contact Details:
Sensory Audiology & Optical Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hearing Care Assistant Hampshire ( Clinic Based )
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Sensory Audiology & Optical Recruitment.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Sensory Audiology & Optical Recruitment.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Sensory Audiology & Optical Recruitment, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Hearing Care Assistant Hampshire ( Clinic Based )
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Sensory Audiology & Optical Recruitment.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Sensory Audiology & Optical Recruitment.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Sensory Audiology & Optical Recruitment. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Sensory Audiology & Optical Recruitment. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Sensory Audiology & Optical Recruitment
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Sensory Audiology & Optical Recruitment’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
