At a Glance
- Tasks: Lead a dynamic optical branch and ensure top-notch customer service.
- Company: Join a family-owned optical business with a rich history since 1928.
- Benefits: Enjoy staff discounts, gym contributions, and a bonus scheme on top of your salary.
- Other info: Full-time role with 27 days holiday plus bank holidays.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: Must be a qualified Dispensing Optician with management experience.
The predicted salary is between 36000 - 44000 £ per year.
Job Description: Optical Branch Manager
Are you an experienced Dispensing Optician searching for a new and exciting opportunity in management?
I am working with an independant family owned company who beleive their people are the key to their success, and are actively searching for a Branch Manager to join their team situated in Addlestone.
This is a full time position, and will include Saturday working.
My client is a retail opticians and audiology business, founded in 1928 and have grown to have 35 stores, all special and unique – 25 fully owned, 7 franchised, 2 co-owned and 1 business operating under its own name.
Job Responsibilities
- Oversee the daily operations and management of the optical branch
- Ensure high levels of customer service and satisfaction
- Develop and implement sales strategies to achieve branch targets
- Manage and train a team of optical staff
- Schedule and coordinate staff shifts and assignments
- Monitor and maintain inventory levels
- Handle customer complaints or concerns in a professional manner
- Ensure adherence to company policies, procedures, and industry regulations
- Generate sales reports and analyze data to identify areas for improvement
- Collaborate with other branches and departments to optimize overall business performance
Essential Qualifications
- Previous experience in optical retail or management role
- Qualified Dispensing Optician
- Fully Registered with the GOC
- Strong leadership and communication skills
- Excellent customer service abilities
- Knowledge of optical products, services, and industry trends
- Ability to handle multiple tasks and prioritize effectively
- Proficient in computer software and basic financial management
- Attention to detail and organizational skills
Benefits
- Access to company Learning Academy
- Contribution Towards Gym/Club Memberships
- Staff discounts
• Bonus scheme to earn more on top of your base pay!
- 27 days holiday + bank holidays
- #J-18808-Ljbffr
Optical Branch Manager - Addlestone employer: Sensory Audiology & Optical Recruitment
Join a well-established optical provider in Wallasey that prioritises patient care and offers a supportive, community-focused work environment. With competitive salaries, comprehensive CPD programmes, and a strong emphasis on professional development, this role is perfect for Optometrists looking to make a meaningful impact while enjoying a collaborative team culture. Benefit from flexible working options, generous holiday allowances, and the opportunity to build lasting relationships with patients in a thriving local community.
Contact Details:
Sensory Audiology & Optical Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Optical Branch Manager - Addlestone
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Sensory Audiology & Optical Recruitment, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Sensory Audiology & Optical Recruitment!
We think you need these skills to ace Optical Branch Manager - Addlestone
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Sensory Audiology & Optical Recruitment, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Sensory Audiology & Optical Recruitment and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Sensory Audiology & Optical Recruitment that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Sensory Audiology & Optical Recruitment
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
