At a Glance
- Tasks: Manage customer orders and provide support across various functions.
- Company: Join Sensient Technologies, a leader in colour and flavour innovation.
- Benefits: Enjoy a competitive salary, great benefits, and development opportunities.
- Other info: Onsite collaboration in a vibrant environment with thorough training provided.
- Why this job: Be part of a dynamic team and make a real impact in customer service.
- Qualifications: Fluency in English and another European language, with strong organisational skills.
The predicted salary is between 25000 - 32000 £ per year.
At Sensient Technologies, we are experts in the science, art and innovation of colour and flavour. We are market-savvy and visionary. We are problem solvers. And we will be better with you.
We are looking for a Customer Service Representative to join our team to manage the receipt of customer orders and progress their completion through the order fulfilment cycle, whilst providing support to interrelated functions including Purchasing, Planning, Transport & Distribution, Commercial and Site Administration duties.
What you’ll do:
- Receive, verify accuracy and enter customer orders, liaise with Planning and confirm delivery dates with customers, resolution of transport incidents.
- Your customer portfolio will consist of European and English language speaking customers.
- Manage customer enquiries, resolve queries, source and provide information.
- Interrogate data systems and generate reports for management reporting.
- Take ownership of your orders, monitor WIP, manifest transport collections and champion your OTIF completion.
- Using Microsoft Excel on a daily basis, to track order progress and analyse data.
What you’ll bring:
- Fluency in English and one European Language.
- Excellent organizational, communication and administrative skills.
- Good secondary education or degree.
- Experience in a Customer Service, Planning or Supply Chain area.
- Numerate and familiar with ERP systems.
- Export experience would be advantageous.
What you’ll get:
- The opportunity to collaborate with your colleagues, onsite 5 days per week.
- An excellent salary, benefit offering and development opportunities.
- A thorough and effective training experience during onboarding and beyond.
About Sensient: Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best-known brands.
About Sensient Flavors: Sensient Flavors offers innovative, global taste solutions and specialized flavor delivery systems that help bring life to your food and beverage products. Our leading-edge technologies reflect our core philosophies to be dynamic and innovative and to add value to your applications.
Customer Service Representative in Milton Keynes employer: Sensient Technologies Corporation
At Sensient Technologies, we pride ourselves on fostering a collaborative and innovative work environment in Milton Keynes, where our Customer Service Representatives play a vital role in ensuring customer satisfaction and operational excellence. With competitive salaries, comprehensive benefits, and ample opportunities for professional development, we are committed to supporting our employees' growth while they contribute to our mission of delivering exceptional flavour and colour solutions. Join us to be part of a dynamic team that values creativity and teamwork in a thriving industry.
Contact Details:
Sensient Technologies Corporation Recruitment Team
