At a Glance
- Tasks: Manage customer orders and provide support across various functions.
- Company: Join Sensient Technologies, a leader in colour and flavour innovation.
- Benefits: Competitive salary, excellent benefits, and growth opportunities.
- Other info: Onsite collaboration and thorough training provided.
- Why this job: Be part of a dynamic team and make a real impact in customer service.
- Qualifications: Fluency in English and another European language, with strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
At Sensient Technologies, we are experts in the science, art and innovation of colour and flavour. We are market‑savvy and visionary. We are problem solvers. And we will be better with you.
We are looking for a Customer Service Representative to join our team to manage the receipt of customer orders and progress their completion through the order fulfilment cycle, whilst providing support to interrelated functions including Purchasing, Planning, Transport & Distribution, Commercial and Site Administration duties.
What you’ll do:
- Receive, verify accuracy and enter customer orders, liaise with Planning and confirm delivery dates with customers, resolution of transport incidents.
- Your customer portfolio will consist of European and English language speaking customers.
- Manage customer enquiries, resolve queries, source and provide information.
- Interrogate data systems and generate reports for management reporting.
- Take ownership of your orders, monitor WIP, manifest transport collections and champion your OTIF completion.
- Using Microsoft Excel on a daily basis, to track order progress and analyse data.
What you’ll bring:
- Fluency in English and one European Language.
- Excellent organizational, communication and administrative skills.
- Good secondary education or degree.
- Experience in a Customer Service, Planning or Supply Chain area.
- Numerate and familiar with ERP systems.
- Export experience would be advantageous.
What you’ll get:
- The opportunity to collaborate with your colleagues, onsite 5 days per week.
- An excellent salary, benefit offering and development opportunities.
- A thorough and effective training experience during onboarding and beyond.
Customer Service Representative employer: Sensient Technologies Corporation
Sensient Technologies Corporation is an exceptional employer, offering a dynamic work environment in the heart of the United Kingdom. With a strong focus on employee development and comprehensive training, we empower our team members to grow their careers while ensuring compliance in the food industry. Join us for a rewarding experience where your expertise in regulatory matters will be valued and supported.
Contact Details:
Sensient Technologies Corporation Recruitment Team
