At a Glance
- Tasks: Support customers globally with installation, troubleshooting, and technical assistance.
- Company: Join Sensia, a leader in automation for oil and gas production.
- Benefits: Travel opportunities, competitive salary, and professional development.
- Other info: Exciting career growth and the chance to work with industry experts.
- Why this job: Make a real impact while working with cutting-edge technology in a dynamic environment.
- Qualifications: Background in Electronics, Electrical or Computing Engineering required.
The predicted salary is between 36000 - 60000 € per year.
Company Description
Sensia is the unification of sensing, intelligence and action. Sensia brings together the best of the best: the pioneering process automation, real-time control and IoT technologies of Rockwell Automation, combined with the unmatched measurement and instrumentation, software and analytics capabilities of Schlumberger. The result is Sensia—the leading automation specialist in oil & gas production, transportation and processing with a team of 1,000+ experts serving customers globally.
Job Description
We have an excellent opportunity for a Service Engineer with a background in Electronics, Electrical and Computing Engineering. The successful candidate will have the opportunity to travel to various locations around the world. The main purpose of the role is to offer our prestigious customers support as well as offering technical support to the Sales Team and the Project Teams.
Responsibilities:
- Undertake site visits to conduct installation and commissioning work, site surveys, system health checks and rectification of system faults including hardware (electrical circuit wiring) and software.
- Be responsible for procurement/planning of any tools or materials that are required to complete a site visit.
- Be responsible for the safe keeping and maintenance of tools and PPE required to carry out service activities.
- Whilst in the office, be the first point of contact for external customers responding professionally in both the spoken and written word to achieve the right solution for all parties.
- Further develop and maintain these customer relationships in a constructive and proactive manner. Providing regular reports and feedback on their service requests.
- Evaluating problems to provide technical support solutions (some out of normal working hours support may be necessary).
- Be responsible for the creation of documentation, e.g. test manuals, method statements etc. Ensuring that all documentation submitted to the client is of high quality.
- Perform and/or supervise the configuration of PLC's, Flow Computers and HMI/SCADA systems.
- Set up servers and peripherals for bench testing or new deployments.
- Liaise with and work alongside all internal customers in order to identify and resolve problems whilst understanding and maintaining external customer priority.
- At times this role will also be seconded to the projects team to lead or assist in the development or testing of system software or hardware.
- There may also be a requirement to interact with the Company’s sales and marketing personnel to provide technical support to proposals/bids and customer demonstrations/presentations.
- Whilst in the office prepare service-related sales quotations.
- Attending design reviews and team design meetings as required by the quality procedures.
- Update the Maintenance Support Database with the current status of support issues and follow up progress with the customer.
- Create, deliver and evaluate training to both internal and external customers.
- Demonstrate leadership and commitment in promoting compliance with company quality and HS&E procedures.
Requirements:
- Experience in a similar role in Oil and Gas, Chemical, Water or Petrochemical industries.
- Must be able to go offshore when required.
- Have formal qualification in a relevant subject or demonstrable experience in a similar role.
Service Engineer (Hiring Immediately) in Malton employer: Sensia
At Sensia, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our Service Engineers benefit from extensive travel opportunities, professional development, and the chance to work with cutting-edge technology in the oil and gas sector. With a commitment to employee growth and a supportive environment, Sensia is dedicated to empowering our team members to achieve their full potential while making a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer (Hiring Immediately) in Malton
✨Tip Number 1
Network like a pro! Reach out to current employees at Sensia on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Service Engineer role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge related to electronics and software. Be ready to discuss how you’ve tackled similar challenges in past roles. Show us that you’re not just a candidate, but the right fit for our team!
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! During interviews, share specific examples of how you’ve resolved technical issues in the past. We love candidates who can think on their feet and provide solutions under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining Sensia and being part of our amazing team.
We think you need these skills to ace Service Engineer (Hiring Immediately) in Malton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Engineer role. Highlight your experience in Electronics, Electrical, and Computing Engineering, and don’t forget to mention any relevant industry experience, especially in oil and gas!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Sensia. Mention your technical skills and how they align with the responsibilities listed in the job description.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled technical challenges in the past. This will show us that you can handle the kind of issues you might face as a Service Engineer.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it, so don’t miss out!
How to prepare for a job interview at Sensia
✨Know Your Stuff
Make sure you brush up on your knowledge of electronics, electrical systems, and computing engineering. Familiarise yourself with the specific technologies used in the oil and gas industry, as well as any relevant software and hardware systems. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare to discuss past experiences where you've successfully resolved technical issues or provided exceptional customer support. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how you approached challenges and what the outcomes were.
✨Demonstrate Communication Skills
As a Service Engineer, you'll need to communicate effectively with both customers and internal teams. Practice articulating complex technical concepts in simple terms. Be ready to showcase examples of how you've maintained customer relationships and provided clear documentation in previous roles.
✨Be Ready for Travel Questions
Since this role involves travel, be prepared to discuss your flexibility and willingness to go offshore or visit various locations. Think about how you can manage work-life balance while being on the road, and express your enthusiasm for the opportunity to work globally.
