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- Tasks: Support customers globally with installation, commissioning, and technical solutions.
- Company: Join Sensia, a leader in automation for oil & gas production.
- Benefits: Travel opportunities, competitive salary, and professional development.
- Why this job: Make a real impact in a dynamic industry while working with cutting-edge technology.
- Qualifications: Background in Electronics, Electrical or Computing Engineering required.
- Other info: Exciting career growth and the chance to work with industry experts.
The predicted salary is between 36000 - 60000 £ per year.
Sensia is the unification of sensing, intelligence and action. Sensia brings together the best of the best: the pioneering process automation, real-time control and IoT technologies of Rockwell Automation, combined with the unmatched measurement and instrumentation, software and analytics capabilities of Schlumberger. The result is Sensia—the leading automation specialist in oil & gas production, transportation and processing with a team of 1,000+ experts serving customers globally.
We have an excellent opportunity for a Service Engineer with a background in Electronics, Electrical and Computing Engineering. The successful candidate will have the opportunity to travel to various locations around the world. The main purpose of the role is to offer our prestigious customers support as well as offering technical support to the Sales Team and the Project Teams.
Responsibilities:- Undertake site visits to conduct installation and commissioning work, site surveys, system health checks and rectification of system faults including hardware (electrical circuit wiring) and software.
- Be responsible for procurement/planning of any tools or materials that are required to complete a site visit.
- Be responsible for the safe keeping and maintenance of tools and PPE required to carry out service activities.
- Whilst in the office, be the first point of contact for external customers responding professionally in both the spoken and written word to achieve the right solution for all parties.
- Further develop and maintain these customer relationships in a constructive and proactive manner. Providing regular reports and feedback on their service requests.
- Evaluating problems to provide technical support solutions (some out of normal working hours support may be necessary).
- Be responsible for the creation of documentation, e.g. test manuals, method statements etc. Ensuring that all documentation submitted to the client is of high quality.
- Perform and/or supervise the configuration of PLCs, Flow Computers and HMI/SCADA systems.
- Set up servers and peripherals for bench testing or new deployments.
- Liaise with and work alongside all internal customers in order to identify and resolve problems whilst understanding and maintaining external customer priority.
- At times this role will also be seconded to the projects team to lead or assist in the development or testing of system software or hardware.
- There may also be a requirement to interact with the Company’s sales and marketing personnel to provide technical support to proposals/bids and customer demonstrations/presentations.
- Whilst in the office prepare service-related sales quotations.
- Attending design reviews and team design meetings as required by the quality procedures.
- Update the Maintenance Support Database with the current status of support issues and follow up progress with the customer.
- Create, deliver and evaluate training to both internal and external customers.
- Demonstrate leadership and commitment in promoting compliance with company quality and HS&E procedures.
- Experience in a similar role in Oil and Gas, Chemical, Water or Petrochemical industries.
- Must be able to go offshore when required.
- Have formal qualification in a relevant subject or demonstrable experience in a similar role.
Service Engineer in Malton employer: Sensia
Contact Detail:
Sensia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Malton
✨Tip Number 1
Network like a pro! Reach out to industry professionals on LinkedIn or attend local meetups. We all know that sometimes it’s not just what you know, but who you know that can land you that Service Engineer role.
✨Tip Number 2
Prepare for those interviews by researching Sensia and its technologies. We want you to show off your knowledge about their automation solutions and how you can contribute to their success in the oil and gas sector.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We love seeing candidates who take initiative!
✨Tip Number 4
Apply through our website for the best chance at landing that job! We make it easy for you to showcase your skills and experience directly to our hiring team. Let’s get you started on this exciting journey!
We think you need these skills to ace Service Engineer in Malton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your experience in Electronics, Electrical and Computing Engineering, and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the oil and gas industry and how you can contribute to our team at Sensia. Keep it professional but let your personality come through.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love candidates who can think on their feet and provide solutions, especially in high-pressure situations!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Sensia
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of electronics, electrical systems, and computing engineering. Be prepared to discuss specific technologies related to PLCs, Flow Computers, and HMI/SCADA systems, as these are crucial for the role.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share examples of how you've tackled technical issues in the past. Highlight your experience with system faults and how you approached rectifying them, as this will demonstrate your hands-on expertise.
✨Emphasise Customer Relationship Management
Since the role involves maintaining customer relationships, think of instances where you've successfully managed client expectations or resolved their concerns. This will show that you can communicate effectively and build rapport with customers.
✨Prepare for Site Visit Scenarios
Expect questions about how you would handle site visits, including planning and procurement of tools. Consider discussing your approach to ensuring safety and compliance during these visits, as it’s a key part of the job.