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For Companies At a Glance
- Tasks: Manage IT systems, support staff, and ensure secure infrastructure.
- Company: Join Sense Street, a pioneering tech company transforming capital markets with AI.
- Benefits: Enjoy hybrid working, private healthcare, pension, and share options.
- Why this job: Make an impact in a collaborative environment while growing your IT skills.
- Qualifications: Experience in IT support and strong understanding of Windows and cloud platforms.
- Other info: Opportunity to shape IT processes in a rapidly scaling startup.
The predicted salary is between 36000 - 60000 £ per year.
Location: London, UK and Krakow, Poland (hybrid flexible working)
Department: Engineering
Reports To: Head of Technology / CTO
About Sense Street
Sense Street is pioneering the use of generative AI and NLP to transform conversations into structured, real-time market insights for capital markets. Our platform powers workflow automation, analytics, and trading execution by extracting actionable signals from unstructured chat and communication data across asset classes and languages. We’re a rapidly scaling company focused on building secure, enterprise-grade AI products that meet the stringent needs of global financial institutions.
Role Summary
We are seeking a proactive IT Administrator to join our growing team. You will be responsible for managing and improving internal IT systems, supporting staff with technology needs, and ensuring secure, efficient infrastructure that scales as we grow. This hands-on role is ideal for someone who thrives in a startup environment and enjoys owning and optimizing IT operations.
Key Responsibilities
- Technical Support & End-User Services: Provide day-to-day IT support for employees: hardware, software, permissions, account provisioning, troubleshooting and ticket resolution. Onboard and offboard employees, including setting up user accounts, email, access rights and devices. Maintain an internal knowledge base and support documentation.
- Infrastructure & Systems Administration: Manage and maintain internal systems including workstations (Windows/Mac), endpoint security software, VPN and remote access tools, cloud infrastructure (e.g., Microsoft 365, Device Management etc.), cameras and surveillance, collaboration devices and tools. Monitor and manage network devices, firewalls and connectivity to ensure reliable access.
- Security & Compliance: Apply best practices for cybersecurity: patch and update management, anti-virus/EDR tools, MFA, secure configurations, email security and phishing protection. Ensure systems and processes align with enterprise security and regulatory frameworks relevant for clients in capital markets (e.g. GDPR, ISO 27k, SOC2 type 2). Lead audits, compliance documentation and risk assessments.
- Collaboration with Tech Teams: Work closely with Engineering and Data Science teams to support development environments, servers, CI/CD tools and internal tooling. Assist with provisioning and managing development and staging environments for internal tooling.
- Asset & Vendor Management: Maintain inventory of IT assets and manage lifecycle (procurement, deployment, upgrade/replacement). Manage relationships with IT vendors and service providers.
- Process Improvement: Identify opportunities to improve IT processes, automate routine tasks and enhance team productivity. Recommend and implement new tools that elevate internal operations and security posture.
Qualifications
- Experience in IT support / IT administration roles (ideally in tech or startup environments).
- Strong understanding of Windows, macOS and common productivity tools.
- Experience with cloud platforms (e.g., Microsoft 365).
- Good knowledge of networking fundamentals and security practices.
- Excellent communication skills and a customer-oriented mindset.
Desirable
- Familiarity with cloud infrastructure (AWS, GCP, Azure) and basic DevOps tooling.
- Knowledge of identity/access management solutions (e.g. Azure AD).
- Experience with endpoint security, VPNs and zero-trust networking.
- Previous exposure to finance or regulated industries.
Why Join Sense Street?
- Impactful Work: Play a key role in supporting technology that serves global financial markets.
- Collaborative Environment: Small team where contributions are visible and valued.
- Growth & Learning: Opportunity to shape and scale IT as the company grows.
Company Benefits
- Hybrid Flexible Working - home/office
- Pension
- Share Options Scheme
- Private Healthcare
IT Administrator employer: Sensestreet
Contact Detail:
Sensestreet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with current employees at Sense Street. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Show off your skills! If you have a portfolio or any projects related to IT administration, make sure to highlight them during interviews. We love seeing how you’ve tackled real-world problems.
✨Tip Number 3
Prepare for the tech talk! Brush up on your knowledge of cloud platforms and security practices. We want to see that you’re not just a fit for the role but also passionate about the tech we use.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Sense Street.
We think you need these skills to ace IT Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Administrator role. Highlight relevant experience in IT support and administration, especially in tech or startup environments. We want to see how your skills align with our needs!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples of how you've managed IT systems, provided technical support, or improved processes in previous roles. This helps us see your hands-on experience.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you’re excited about joining Sense Street and how you can contribute to our mission. Keep it concise but engaging – we love a bit of personality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Sensestreet
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows, macOS, and cloud platforms like Microsoft 365. Be ready to discuss your experience with IT support and administration, especially in tech or startup environments. This will show that you’re not just familiar with the tools but can also handle the challenges that come with them.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific instances where you improved IT processes or automated tasks. This will demonstrate your proactive approach and ability to enhance team productivity, which is key for the role.
✨Understand Security Practices
Since security is a big deal for this position, be ready to discuss best practices for cybersecurity. Familiarise yourself with concepts like patch management, MFA, and compliance frameworks like GDPR. Showing that you understand these areas will highlight your readiness to maintain a secure infrastructure.
✨Be Ready to Collaborate
This role involves working closely with engineering and data science teams, so be prepared to talk about your experience in collaborative environments. Share examples of how you’ve supported development teams or managed vendor relationships, as this will illustrate your teamwork skills and adaptability.
