At a Glance
- Tasks: Lead the fire sprinkler service division, ensuring top-notch performance and safety.
- Company: Join Senseco, a dynamic company that values innovation and teamwork.
- Benefits: Enjoy competitive salary, training support, and a generous leave allowance.
- Other info: Inclusive culture with opportunities for growth and wellbeing support.
- Why this job: Make a real impact in fire safety while developing your leadership skills.
- Qualifications: 5+ years in fire sprinklers, strong leadership, and technical expertise required.
The predicted salary is between 45000 - 55000 £ per year.
Competitive, depending on experience
Location: Gillingham
Hours: Monday to Friday, 08:30 - 17:00
Contract type: Permanent
Your next role
We’re looking for an experienced Fire Sprinkler Service & Maintenance Manager to lead our commercial service division as a self‑contained operational unit. Reporting to the Head of Service, you’ll hold end‑to‑end accountability for divisional performance – including service delivery, engineer productivity, client outcomes, compliance, health & safety, and commercial results. This role suits someone who thrives on balancing technical authority, operational leadership, and commercial discipline, while shaping a high‑performing, safety‑led engineering team.
What you will be doing
- Service Delivery & Divisional Performance - Owning day‑to‑day performance of the sprinkler service division, delivering against agreed KPIs, SLAs, budgets and growth targets.
- Planning and controlling inspections, testing, maintenance and repairs in line with LPS 1048, TB203 Rules, and GN12 service and maintenance requirements.
- Monitoring and improving engineer productivity, utilisation, first‑time fix rates, backlog and WIP.
- Reporting weekly on service performance, risks, financial position and improvement actions.
- Engineer Leadership, Welfare & Capability - Providing full line management for service engineers, including performance management, coaching and development.
- Taking responsibility for engineer welfare, wellbeing and engagement, fostering a professional and accountable culture.
- Identifying training and competency needs to ensure engineers remain compliant, capable and commercially effective.
- Health, Safety & Compliance Ownership - Acting as the operational owner for Health & Safety within the division.
- Ensuring robust use of RAMS, safe systems of work, toolbox talks and behavioural safety expectations.
- Leading and supporting internal and external audits, including LPCB (BRE) audits, H&S audits and ISO 9001:2015.
- Maintaining full compliance with relevant sprinkler standards, certification requirements and client governance.
- Client Ownership & Account Management - Serving as the senior point of accountability for service clients, owning relationship health, retention and escalations.
- Providing authoritative technical and compliance advice to strengthen client confidence.
- Supporting identification and development of new service and maintenance opportunities.
- Owning PPM remedial identification, quotation and conversion, ensuring inspection quality supports compliant remedial scopes.
- Driving remedial conversion ratios, average remedial value and gross margin.
- Preparing, reviewing and approving service estimates, proposals and variations.
- Managing subcontractors and suppliers to ensure cost control, compliance and service quality.
- Leading continuous improvement across service delivery, reporting quality, engineering capability and customer experience.
- Contributing to wider business objectives and supporting new commercial initiatives.
Who we are looking for
You’ll be a confident, credible leader with strong technical grounding in commercial fire sprinkler systems and a proven track record in service and maintenance operations. You’ll bring:
- Minimum 5 years experience in the fire sprinkler industry, with strong service and maintenance background.
- Experience leading engineering teams with accountability for performance, productivity and safety.
- Strong technical knowledge of commercial sprinkler systems and maintenance regimes.
- Demonstrable commercial awareness, including managing costs, margins and service performance.
- Confidence managing clients, handling escalations and developing additional service opportunities.
- A clear, accountable leadership style with the ability to coach, challenge and support engineers.
Desirable (but not essential)
- Knowledge of LPS 1048, TB203, and GN12.
- ABBE Level 3 Award or LPCB Certification (or willingness to work towards it).
- Familiarity with LPCB/BRE certification processes and audit requirements.
- Electrical fire alarm knowledge.
Why come and work for us
At Senseco, we know that our people are the key to our success. When you join us, you’ll be part of a friendly, inclusive, and supportive team where your ideas, experience, and personality are genuinely valued. We’re a business that never stands still. As we continue to grow, improve, and innovate, we’re equally committed to helping our colleagues do the same. Investing in our people is a cornerstone of who we are – whether that’s through training, career development, or wellbeing support.
When you work with Senseco, you can expect:
- Training and development programmes to support your growth.
- Support for professional qualifications and career progression, including apprenticeships.
- A collaborative and inclusive workplace where every voice matters.
- Generous annual leave allowance, including an extra day off for your birthday.
- Company pension scheme.
- Medicash health plan, supporting everyday healthcare costs and wellbeing.
- Wellbeing support, including access to mental health resources.
- Generous employee referral scheme.
Diversity and inclusion
At Senseco, we’re committed to creating an inclusive workplace where everyone feels respected and supported. We welcome applications from all suitably qualified candidates, regardless of background or personal characteristics. If you require a reasonable adjustment at any stage of the recruitment process, please let us know.
Fire Sprinkler Service & Maintenance Manager in Hale employer: Senseco Systems
At Senseco, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment where your contributions are valued. With a strong focus on employee development, we provide comprehensive training programmes, career progression opportunities, and wellbeing support, ensuring that our team members thrive both personally and professionally. Located in Gillingham, our dynamic workplace fosters collaboration and innovation, making it an ideal setting for those looking to make a meaningful impact in the fire sprinkler industry.
StudySmarter Expert Advice🤫
We think this is how you could land Fire Sprinkler Service & Maintenance Manager in Hale
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire sprinkler industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge of commercial sprinkler systems. Be ready to discuss your experience with service delivery, compliance, and health & safety. Show them you’re not just a leader, but a knowledgeable one!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Senseco. Let’s get you that Fire Sprinkler Service & Maintenance Manager role!
We think you need these skills to ace Fire Sprinkler Service & Maintenance Manager in Hale
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in fire sprinkler systems and any leadership roles you've held. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience aligns with our needs. Don’t forget to mention your approach to health and safety, as it's crucial for us.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to lead teams and improve service delivery. Numbers speak volumes, so if you’ve boosted productivity or client satisfaction, let us know!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Senseco!
How to prepare for a job interview at Senseco Systems
✨Know Your Stuff
Make sure you brush up on your technical knowledge of commercial fire sprinkler systems. Be ready to discuss LPS 1048, TB203, and GN12 standards, as well as any relevant compliance requirements. This will show that you’re not just a leader but also someone who understands the nitty-gritty of the job.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led engineering teams in the past. Think about times when you improved performance, productivity, or safety. Being able to articulate your leadership style and how you support your team will resonate well with the interviewers.
✨Client Management is Key
Be ready to discuss your experience managing client relationships. Highlight specific instances where you handled escalations or developed new service opportunities. This will demonstrate your ability to maintain strong client connections and drive business growth.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to health and safety compliance or service delivery challenges. Practise your responses to these scenarios, focusing on your problem-solving skills and how you would ensure compliance while maintaining high service standards.
