At a Glance
- Tasks: Lead the fire sprinkler service division, ensuring top-notch performance and safety.
- Company: Join Senseco, a dynamic company that values innovation and teamwork.
- Benefits: Enjoy competitive salary, generous leave, health support, and career development opportunities.
- Other info: Inclusive culture with a focus on personal growth and wellbeing.
- Why this job: Make a real impact in fire safety while leading a passionate team.
- Qualifications: 5+ years in fire sprinklers, strong leadership, and technical skills required.
The predicted salary is between 50000 - 60000 £ per year.
Fire Sprinkler Service & Maintenance Manager
Location: Gillingham
Hours: Monday to Friday, 08:30 - 17:00
Contract type: Permanent
Your next role
We’re looking for an experienced Fire Sprinkler Service & Maintenance Manager to lead our commercial service division as a self‑contained operational unit. Reporting to the Head of Service, you’ll hold end‑to‑end accountability for divisional performance – including service delivery, engineer productivity, client outcomes, compliance, health & safety, and commercial results. This role suits someone who thrives on balancing technical authority, operational leadership, and commercial discipline, while shaping a high‑performing, safety‑led engineering team.
What you will be doing
- Owning day‑to‑day performance of the sprinkler service division, delivering against agreed KPIs, SLAs, budgets and growth targets
- Planning and controlling inspections, testing, maintenance and repairs in line with LPS 1048, TB203 Rules, and GN12 service and maintenance requirements
- Monitoring and improving engineer productivity, utilisation, first‑time fix rates, backlog and WIP
- Reporting weekly on service performance, risks, financial position and improvement actions
- Providing full line management for service engineers, including performance management, coaching and development
- Taking responsibility for engineer welfare, wellbeing and engagement, fostering a professional and accountable culture
- Identifying training and competency needs to ensure engineers remain compliant, capable and commercially effective
- Acting as the operational owner for Health & Safety within the division
- Ensuring robust use of RAMS, safe systems of work, toolbox talks and behavioural safety expectations
- Leading and supporting internal and external audits, including LPCB (BRE) audits, H&S audits and ISO 9001:2015
- Maintaining full compliance with relevant sprinkler standards, certification requirements and client governance
- Serving as the senior point of accountability for service clients, owning relationship health, retention and escalations
- Providing authoritative technical and compliance advice to strengthen client confidence
- Supporting identification and development of new service and maintenance opportunities
- Owning PPM remedial identification, quotation and conversion, ensuring inspection quality supports compliant remedial scopes
- Driving remedial conversion ratios, average remedial value and gross margin
- Preparing, reviewing and approving service estimates, proposals and variations
- Managing subcontractors and suppliers to ensure cost control, compliance and service quality
- Leading continuous improvement across service delivery, reporting quality, engineering capability and customer experience
- Contributing to wider business objectives and supporting new commercial initiatives
Who we are looking for
You’ll be a confident, credible leader with strong technical grounding in commercial fire sprinkler systems and a proven track record in service and maintenance operations. You’ll bring:
- Minimum 5 years experience in the fire sprinkler industry, with strong service and maintenance background
- Experience leading engineering teams with accountability for performance, productivity and safety
- Strong technical knowledge of commercial sprinkler systems and maintenance regimes
- Demonstrable commercial awareness, including managing costs, margins and service performance
- Confidence managing clients, handling escalations and developing additional service opportunities
- A clear, accountable leadership style with the ability to coach, challenge and support engineers
Desirable (but not essential)
- Knowledge of LPS 1048, TB203, and GN12
- ABBE Level 3 Award or LPCB Certification (or willingness to work towards it)
- Familiarity with LPCB/BRE certification processes and audit requirements
- Electrical fire alarm knowledge
Why come and work for us
At Senseco, we know that our people are the key to our success. When you join us, you’ll be part of a friendly, inclusive, and supportive team where your ideas, experience, and personality are genuinely valued. We’re a business that never stands still. As we continue to grow, improve, and innovate, we’re equally committed to helping our colleagues do the same. Investing in our people is a cornerstone of who we are – whether that’s through training, career development, or wellbeing support.
When you work with Senseco, you can expect:
- Training and development programmes to support your growth
- Support for professional qualifications and career progression, including apprenticeships
- A collaborative and inclusive workplace where every voice matters
- Generous annual leave allowance, including an extra day off for your birthday
- Company pension scheme
- Medicash health plan, supporting everyday healthcare costs and wellbeing
- Wellbeing support, including access to mental health resources
- Generous employee referral scheme
Diversity and inclusion
At Senseco, we’re committed to creating an inclusive workplace where everyone feels respected and supported. We welcome applications from all suitably qualified candidates, regardless of background or personal characteristics. If you require a reasonable adjustment at any stage of the recruitment process, please let us know.
Senior Fire Sprinkler Service & Maintenance Lead in Gillingham employer: Senseco Systems
At Senseco, we pride ourselves on being an exceptional employer, fostering a collaborative and inclusive work environment where every team member's contributions are valued. Located in Gillingham, our commitment to employee growth is evident through comprehensive training programmes, support for professional qualifications, and a strong focus on wellbeing, ensuring that you thrive both personally and professionally. Join us to be part of a dynamic team dedicated to innovation and excellence in the fire sprinkler service industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Fire Sprinkler Service & Maintenance Lead in Gillingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire sprinkler industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge of commercial fire sprinkler systems. Be ready to discuss your experience with service delivery, compliance, and health & safety. Show them you’re the confident leader they need!
✨Tip Number 3
Don’t just wait for job postings; be proactive! Research companies like Senseco and reach out directly. Express your interest in their work and how your skills align with their needs. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Follow up after interviews! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. It’s a simple way to show you’re genuinely interested in joining their team.
We think you need these skills to ace Senior Fire Sprinkler Service & Maintenance Lead in Gillingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Senior Fire Sprinkler Service & Maintenance Lead. Highlight your experience in fire sprinkler systems, leadership skills, and any relevant certifications. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of your achievements in service delivery and team management that demonstrate your capability and passion for the role.
Showcase Your Technical Knowledge:Don’t forget to highlight your technical expertise in commercial fire sprinkler systems. Mention any relevant standards you’re familiar with, like LPS 1048 or TB203, as this will show us you’re well-versed in the industry and ready to hit the ground running.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. We can’t wait to hear from you!
How to prepare for a job interview at Senseco Systems
✨Know Your Stuff
Make sure you brush up on your technical knowledge of commercial fire sprinkler systems. Be ready to discuss LPS 1048, TB203, and GN12 standards, as well as any relevant compliance requirements. This will show that you’re not just a leader but also someone who understands the nitty-gritty of the job.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led engineering teams in the past. Think about times when you improved performance, productivity, or safety. Being able to articulate your leadership style and how you support your team will be key to impressing the interviewers.
✨Client Management is Key
Be ready to discuss your experience with client management. Highlight instances where you’ve handled escalations or developed new service opportunities. This role requires strong client relationships, so demonstrating your ability to maintain and grow these connections will set you apart.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face in this role and how you would address them. This will show that you’re proactive and ready to tackle the responsibilities head-on.
