Tech Spec Engineering Team Leader in Gillingham

We are looking for a skilled and motivated Tech Spec Engineering Team Leader to join our growing team. In this role, you will play a crucial part in supporting, training and developing the Service Engineering Team, whilst retaining the Technical Specialty. Your expertise will help ensure all fire safety systems are compliant, reliable, and optimised, making a real difference to the safety and confidence of the people and businesses we serve.

What you will be doing:

• Carry out any minor remedial/fault rectification works necessary during any PPM visit, supported by a separate call number and work sheet, and in conjunction with a written instruction/order from the client.
• Carry out engineer audits on a monthly basis and report back to the service supervisor with your findings, i.e. checking logbooks are filled out correctly, engineer worksheets are clear, detailed and concise.
• Assist colleagues when required with technical issues, either by telephone support or site attendance.
• Lead by example and be a role model for the engineering team. Provide support, technical knowledge and coaching when required.
• Set the standard for other engineers, showing them why they should aspire to be senior technical engineers, imparting your knowledge, showing them worksheet presentation, the required detail and how they should present themselves.
• Assist in the development of trainees, mentoring them in the Senseco working/best practice methods and report good progress or any areas of concern to your Service Supervisor.
• Develop and maintain effective Client relationships and assist in gaining future work by relaying leads and survey information to the sales team.
• Comply with policies relating to Health, Safety, Security, Environment, and Technical Compliance issues that affect the customer and employees.
• Ensure all relevant engineering practices are adhered to - report any inconsistencies to a senior engineer or your service supervisor.
• Attend and prepare for engineers meetings when required.
• Attend training courses to extend knowledge and skillset of various manufacturers' products.

Who we are looking for:

We are seeking someone with a strong technical foundation and a customer-first mindset. Ideally, you will bring:

• Excellent servicing, diagnostic and fault-finding skills, with the ability to resolve by elimination or technical recommendations.
• Specialist knowledge and experience on a broader and higher technical range of equipment such as Simplex, EST, Siemens to include software configuration and programming.
• Fire: Edwards EST3 / Siemens Cerberus Pro / Notifier / GENT
• VA/PA & EVACS: Baldwin Boxall / Honeywell / TOA / Cameo / Siemens
• Suppression Systems: Inert / FM200 / Water Mist / RIT
• Security Systems: IP Networks / CCTV / Access Control
• All-round engineering background supported by recognised qualifications, and demonstrable experience (at least 2 years) at a technical level within the industry.
• Computer Literate, good general IT skills including Microsoft Excel and Word.

We value curiosity, adaptability, and a willingness to learn so even if you don’t tick every box, we still encourage you to apply. We are building a team that celebrates different strengths and perspectives.

Who we are:

We lead the way in providing top tier independent fire and security solutions to protect your people, property and planet. With a name that combines our two passions of fire/security solutions - Sense, and our commitment to safeguarding our environment Eco, we are a company that lives our values.

First Carbon Neutral certified fire and security company in the UK, we always conduct our business in a way that is environmentally friendly and protects our planet and its resources. We pride ourselves on our dynamic innovative approach, exceptional technical expertise and absolute dedication in providing excellent customer service. We design, install, maintain, and service compliant solutions across a wide range of sectors, including commercial, industrial, education, healthcare, and government.

We foster an inclusive, supportive culture where wellbeing, professional growth, and work-life balance are at the heart of what we do.

Why come and work for us:

Here at Senseco we know that it is our colleagues that are the key to our success. Working with us you will be part of a friendly and inclusive team, where we want you to bring your ideas and personality to the table. As we always strive to develop and improve, we are committed to supporting our colleagues do the same, therefore investing in our people is cornerstone of our business.

We offer:

• Training and development programmes
• Support for professional qualifications and career progression, including apprenticeships
• A collaborative, inclusive workplace where every voice is valued
• Competitive salary
• Generous leave allowance
• Company pension scheme
• Medicash health plan (supporting everyday healthcare costs and wellbeing)
• Wellbeing support, including access to mental health resources
• Employee discount scheme
• Generous employee referral scheme
• Company vehicle

If you’re looking to grow your career with a forward-thinking company that makes a real difference to people's safety and to the planet, we’d love to hear from you!