At a Glance
- Tasks: Lead a passionate team, drive shop standards, and engage with the community.
- Company: Join Sense, a charity dedicated to supporting disabled individuals.
- Benefits: Earn £13.20 per hour, enjoy flexible hours, and receive excellent training.
- Other info: Opportunity for career growth in a diverse and inclusive charity.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: Retail experience and strong communication skills are essential.
The predicted salary is between 20736 - 20736 € per year.
Are you looking for a new opportunity where you can be part of a fantastic team who deliver their very best at all times? Would you love to work for a charity where we believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential? If so, this could be the job for you!
Sense is currently recruiting for a Shop Manager to work 30 hours per week at our shop in West Wickham on a permanent basis. This is an exciting time to join our team and work in our network of over 120 shops as we continue our exciting shop growth programme. We are looking for someone to lead and inspire an enthusiastic team, drive delivery of standards, operational and customer service excellence - all to maximize vital income generation for the charity.
Some key areas of ownership for the successful applicant include:
- Building, training and inspiring a great team of volunteers
- Delivering superb shop standards, offer and customer engagement
- Driving stock generation and community engagement
Each year, over four million people buy an item from us, so our shops play a pivotal role in raising brand awareness and income to make a difference to the lives of the people we support.
Key skills and experience:
- The successful applicant will need to be self-motivated, creative, be a great communicator and positively committed to working in charity retail.
- Experience of inspiring a team to provide excellent customer service.
- An eye for detail that will ensure a safe, clean, and inviting environment for customers, staff, and volunteers.
- Experience of working in a retail environment or within a team leader position.
This position requires the applicant to be willing to work Bank Holidays and weekends as required and it is desirable that they have flexibility to work across 7 days of the week.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply: Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential.
Shop Manager - Permanent - Full Time in Wickham employer: Sense
At Sense, we pride ourselves on being an exceptional employer, offering a supportive and flexible work environment where you can truly make a difference in the lives of others. As a Shop Manager in West Wickham, you'll lead a passionate team, enjoy excellent training and development opportunities, and benefit from a generous annual leave entitlement, all while contributing to our mission of inclusion for disabled individuals. Join us and be part of a diverse charity that values every employee's contribution and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager - Permanent - Full Time in Wickham
✨Tip Number 1
Get to know the charity's mission and values inside out. When you walk into that interview, let your passion for their cause shine through. We want to see how you can connect with their vision and inspire others!
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or improved customer service. We love to hear about your experiences that demonstrate your ability to drive standards and engage with the community.
✨Tip Number 3
Be ready to discuss your retail experience in detail. Whether it's managing stock or creating an inviting shop environment, we want to know how you've made a difference in previous roles. Bring those stories to life!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our fantastic team at Sense!
We think you need these skills to ace Shop Manager - Permanent - Full Time in Wickham
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. We want to see how your skills and experiences align with what we're looking for, so make sure you understand the key responsibilities and requirements.
Show Your Passion for Charity Work:In your application, let us know why you're excited about working in charity retail. Share any relevant experiences that highlight your commitment to making a difference, as this is super important to us at Sense.
Be Specific About Your Experience:When detailing your past roles, be specific! Use examples that demonstrate your ability to lead a team, deliver excellent customer service, and maintain high shop standards. We love seeing concrete evidence of your skills!
Apply Through Our Website:Don't forget to submit your application through our website! This helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Sense
✨Know the Charity Inside Out
Before your interview, take some time to research Sense and its mission. Understand their values and how they support individuals with disabilities. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Be ready to discuss how you would build and train volunteers in this role.
✨Demonstrate Your Retail Experience
Highlight your previous retail experience, especially in a leadership role. Discuss specific situations where you maintained high shop standards or engaged with customers effectively. This will reassure them that you can handle the operational aspects of the job.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing stock or dealing with customer complaints. Think through potential scenarios beforehand and prepare your responses to demonstrate your problem-solving skills and commitment to excellent service.
