At a Glance
- Tasks: Lead and inspire a team to deliver excellent customer service in a charity shop.
- Company: Join Sense, a charity dedicated to supporting individuals with disabilities.
- Benefits: Flexible hours, community impact, and the chance to develop leadership skills.
- Other info: Opportunity to grow within a network of over 120 shops.
- Why this job: Make a real difference while working in a supportive and inclusive environment.
- Qualifications: Experience in retail or team leadership, with a passion for charity work.
The predicted salary is between 20000 - 25000 € per year.
Are you looking for a new opportunity where you can be part of a fantastic team who deliver their very best at all times? Would you love to work for a charity where we believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential? If so, this could be the job for you!
Sense is currently recruiting for an Assistant Shop Manager to work 22.5 hours per week at our shop in Whitstable on a permanent basis. This is an exciting time to join our team and work in our network of over 120 shops as we continue our exciting shop growth programme. We are looking for someone to lead and inspire an enthusiastic team, drive delivery of standards, operational and customer service excellence - all to maximize vital income generation for the charity.
Key areas of ownership for the successful applicant include:
- Building, training and inspiring a great team of volunteers
- Delivering superb shop standards, offer and customer engagement
- Driving stock generation and community engagement
This position requires the applicant to be willing to work Bank Holidays and weekends as required and it is desirable that they have flexibility to work across 7 days of the week.
Key skills and experience:
- The successful applicant will need to be self‑motivated, creative, be a great communicator and positively committed to working in charity retail.
- Experience of inspiring a team to provide excellent customer service.
- An eye for detail that will ensure a safe, clean, and inviting environment for customers, staff, and volunteers.
- Experience of working in a retail environment or within a team leader position.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Assistant shop manager in Whitstable employer: Sense
At Sense, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work environment. As an Assistant Shop Manager in Whitstable, you will not only lead a passionate team dedicated to making a difference but also benefit from ongoing training and development opportunities that empower you to grow within the charity sector. Join us in our mission to ensure that everyone, regardless of their disabilities, can thrive and feel valued in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant shop manager in Whitstable
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Assistant Shop Manager role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get social! Follow the charity and similar organisations on social media. Engage with their posts and join relevant groups. This not only keeps you updated on job openings but also shows your genuine interest in the sector.
✨Tip Number 3
Prepare for interviews by practising common questions related to team leadership and customer service. Think about examples from your past experiences that showcase your skills and how you can inspire a team to deliver excellence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our fantastic team at Sense!
We think you need these skills to ace Assistant shop manager in Whitstable
Some tips for your application 🫡
Show Your Passion for Charity:When writing your application, let your passion for charity retail shine through! We want to see how much you care about making a difference and how you can inspire others to do the same.
Highlight Your Team Leadership Skills:Make sure to showcase any experience you have in leading teams. We’re looking for someone who can motivate and train volunteers, so share examples of how you've done this in the past!
Be Detail-Oriented:Since we value a clean and inviting environment, mention any relevant experience that demonstrates your eye for detail. Whether it’s maintaining shop standards or ensuring customer satisfaction, we want to hear about it!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team.
How to prepare for a job interview at Sense
✨Know the Charity Inside Out
Before your interview, take some time to research Sense and its mission. Understand their values and how they impact the community. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
As an Assistant Shop Manager, you'll need to inspire a team of volunteers. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Be ready to discuss how you can motivate others to achieve excellence.
✨Demonstrate Your Retail Experience
Highlight any previous retail experience you have, especially in a leadership role. Discuss specific situations where you maintained high shop standards or engaged with customers effectively. This will reassure them that you can handle the responsibilities of the role.
✨Be Flexible and Open-Minded
Since the role requires working on Bank Holidays and weekends, express your willingness to be flexible with your schedule. Share any past experiences where you adapted to changing circumstances, showing that you're ready to meet the demands of the job.
