At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer service and drive community engagement.
- Company: Join Sense, a leading charity dedicated to supporting disabled individuals.
- Benefits: Flexible working hours, supportive environment, and opportunities for personal growth.
- Other info: Be part of a growing network of shops making a positive impact.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in retail or team leadership, with a passion for charity work.
The predicted salary is between 20000 - 25000 € per year.
Are you looking for a new opportunity where you can be part of a fantastic team who deliver their very best at all times? Would you love to work for a charity where we believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential? If so, this could be the job for you!
Sense is currently recruiting for an Assistant Shop Manager to work 22.5 hours per week at our shop in Weston-supper-mare on a permanent basis. This is an exciting time to join our team and work in our network of over 120 shops as we continue our exciting shop growth programme. We are looking for someone to lead and inspire an enthusiastic team, drive delivery of standards, operational and customer service excellence - all to maximize vital income generation for the charity.
Some key areas of ownership for the successful applicant include:
- Building, training and inspiring a great team of volunteers
- Delivering superb shop standards, offer and customer engagement
- Driving stock generation and community engagement
Each year, over four million people buy an item from us, so our shops play a pivotal role in raising brand awareness and income to make a difference to the lives of the people we support.
Key Skills and Experience
The successful applicant will need to be self‑motivated, creative, be a great communicator and positively committed to working in charity retail. Experience of inspiring a team to provide excellent customer service. An eye for detail that will ensure a safe, clean, and inviting environment for customers, staff, and volunteers. Experience of working in a retail environment or within a team leader position.
This position requires the applicant to be willing to work Bank Holidays and weekends as required and it is desirable that they have flexibility to work across 7 days of the week.
About Sense
Sense is a leading disability charity, here to break down barriers alongside disabled people with complex needs. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Together, we drive change, building a future where everyone has the power, choice and control to live the lives we choose.
We’re proud to be a Disability confident leader and a charity where people can grow their skills and careers in a supportive, flexible environment. As part of our new three‑year strategy, we’re delivering a transformational plan focused on strengthening support for disabled people with complex needs, driving social change and creating a fairer, more equal future.
For further information visit: Transforming Sense, together: our three‑year plan - Sense
Our Values
We’re better together
To Apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification before applying. Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
If you require any further assistance, please contact the Recruitment Team on 0121 393 4529 or recruitment@sense.org.uk
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
For more information please visit: https://www.sense.org.uk/about-us/equality-and-diversity/
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Assistant shop manager in Weston-super-Mare employer: Sense
At Sense, we pride ourselves on being an exceptional employer, offering a supportive and flexible work environment where you can truly make a difference in the lives of disabled individuals. As an Assistant Shop Manager in Weston-super-Mare, you'll lead a passionate team, drive community engagement, and contribute to vital income generation for our charity, all while enjoying opportunities for personal and professional growth within a values-driven organisation. Join us in our mission to break down barriers and create a more inclusive future, where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant shop manager in Weston-super-Mare
✨Tip Number 1
Get to know the charity's mission and values inside out. When you walk into that interview, let your passion for their cause shine through. We want to see how you can connect with their vision of supporting disabled people and making a real difference.
✨Tip Number 2
Show off your leadership skills! Think about examples where you've inspired a team or improved customer service. We love to hear about your experiences in retail and how you’ve made a positive impact on your team and customers.
✨Tip Number 3
Be ready to discuss your ideas for community engagement and stock generation. We’re looking for someone who can think creatively about how to attract more customers and boost sales, so come prepared with some fresh ideas!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our fantastic team at Sense.
We think you need these skills to ace Assistant shop manager in Weston-super-Mare
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. We want to see how your skills and experiences align with what we're looking for, so make sure you understand the key responsibilities and requirements.
Show Your Passion for Charity Work:We love candidates who are genuinely passionate about making a difference. In your application, let us know why working in charity retail excites you and how you can contribute to our mission of supporting disabled people.
Highlight Relevant Experience:Make sure to showcase any relevant experience you have, especially in retail or team leadership. We’re looking for someone who can inspire a team and deliver excellent customer service, so don’t hold back on those examples!
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, please apply through our website. It’s the best way to ensure we receive all the information we need to consider you for the role!
How to prepare for a job interview at Sense
✨Know the Charity Inside Out
Before your interview, take some time to research Sense and its mission. Understand their values and how they support disabled people with complex needs. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
As an Assistant Shop Manager, you'll need to inspire a team of volunteers. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Highlight your ability to motivate others and create a positive environment.
✨Demonstrate Your Retail Experience
Be ready to discuss your previous retail experience, especially in a team leader role. Talk about how you've maintained shop standards, engaged customers, and driven stock generation. Specific examples will make your experience more relatable and impressive.
✨Emphasise Flexibility and Commitment
Since the role requires working on Bank Holidays and weekends, express your willingness to be flexible with your schedule. Share any relevant experiences that demonstrate your commitment to the job and the charity's mission, showing that you're ready to go the extra mile.
