At a Glance
- Tasks: Lead a passionate team, drive customer engagement, and maximise income for a meaningful charity.
- Company: Join Sense, a leading disability charity making a real difference in people's lives.
- Benefits: Competitive salary, flexible hours, and the chance to grow your skills in a supportive environment.
- Other info: Opportunity to work in a dynamic environment with a focus on community engagement.
- Why this job: Be part of a fantastic team that empowers disabled people and drives social change.
- Qualifications: Experience in retail or team leadership, with a passion for excellent customer service.
The predicted salary is between 29133 - 29133 £ per year.
Are you looking for a new opportunity where you can be part of a fantastic team who deliver their very best at all times? Would you love to work for a charity where we believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential? If so, this could be the job for you!
Sense is currently recruiting for a Shop Manager to work 37.5 hours per week at our shop in Swindon on a permanent basis. This is an exciting time to join our team and work in our network of over 120 shops as we continue our exciting shop growth programme. We are looking for someone to lead and inspire an enthusiastic team, drive delivery of standards, operational and customer service excellence - all to maximize vital income generation for the charity.
Some key areas of ownership for the successful applicant include:
- Building, training and inspiring a great team of volunteers
- Delivering superb shop standards, offer and customer engagement
- Driving stock generation and community engagement
Each year, over four million people buy an item from us, so our shops play a pivotal role in raising brand awareness and income to make a difference to the lives of the people we support.
Key skills and experience:
- The successful applicant will need to be self-motivated, creative, be a great communicator and positively committed to working in charity retail.
- Experience of inspiring a team to provide excellent customer service.
- An eye for detail that will ensure a safe, clean, and inviting environment for customers, staff, and volunteers.
- Experience of working in a retail environment or within a team leader position.
This position requires the applicant to be willing to work Bank Holidays and weekends as required and it is desirable that they have flexibility to work across 7 days of the week.
Sense is a leading disability charity, here to break down barriers alongside disabled people with complex needs. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Together, we drive change, building a future where everyone has the power, choice and control to live the lives we choose.
We’re proud to be a Disability confident leader and a charity where people can grow their skills and careers in a supportive, flexible environment. As part of our new three-year strategy, we’re delivering a transformational plan focused on strengthening support for disabled people with complex needs, driving social change and creating a fairer, more equal future.
Our Values
- We’re creating change
- We’re always learning
- We’re better together
To apply: Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time. If you require any further assistance, please contact the Recruitment Team.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role. For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential.
We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Shop manager - Permanent - Part Time in Swindon employer: Sense
At Sense, we pride ourselves on being an exceptional employer, offering a supportive and flexible work environment where our employees can thrive. As a Shop Manager in Swindon, you will lead a passionate team dedicated to making a difference in the lives of disabled individuals, while benefiting from opportunities for personal growth and development within a charity that values diversity and inclusion. Join us in our mission to break down barriers and create a fairer future for all, while enjoying the camaraderie of a fantastic team committed to excellence in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Shop manager - Permanent - Part Time in Swindon
✨Tip Number 1
Get to know the charity's mission and values inside out. When you walk into that interview, let your passion for their cause shine through. Show them you’re not just looking for a job, but you genuinely want to make a difference!
✨Tip Number 2
Practice your communication skills! As a shop manager, you'll need to inspire your team and engage with customers. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Bring your creativity to the table! Think of innovative ways to drive stock generation and community engagement. Share these ideas during your interview to show you’re proactive and ready to lead.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team at Sense.
We think you need these skills to ace Shop manager - Permanent - Part Time in Swindon
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Shop Manager. Make sure you understand the key skills and experience we value!
Show Off Your Experience:When filling out your application, highlight any relevant experience you have in retail or team leadership. We want to see how you've inspired teams and delivered excellent customer service in the past!
Be Yourself:Let your personality shine through in your application! We’re looking for someone who is self-motivated and creative, so don’t be afraid to show us who you are and why you’re passionate about working in charity retail.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Don’t wait too long – apply as soon as you can!
How to prepare for a job interview at Sense
✨Know the Charity Inside Out
Before your interview, take some time to research Sense and its mission. Understand their values and how they support disabled people with complex needs. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to inspire and lead a team of volunteers. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Be ready to discuss how you can create a positive environment in the shop.
✨Demonstrate Your Retail Experience
Highlight your previous retail experience, especially any roles where you had to maintain high standards or manage stock. Be specific about your achievements, like increasing sales or improving customer satisfaction, as this will resonate well with the interviewers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the shop's operations, team dynamics, or future plans for growth. This shows that you're not just interested in the role, but also in contributing to the charity's success.
