At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer service and shop standards.
- Company: Join Sense, a leading charity dedicated to supporting disabled individuals.
- Benefits: Earn £13.20 per hour with flexible part-time hours and a supportive work environment.
- Other info: Opportunity for personal growth in a dynamic and inclusive workplace.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Experience in retail and team leadership, with a passion for charity work.
The predicted salary is between 10965 - 14520 £ per year.
Are you looking for a new opportunity where you can be part of a fantastic team who deliver their very best at all times? Would you love to work for a charity where we believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential? If so, this could be the job for you!
Sense is currently recruiting for a Shop Manager to work 30 hours per week at our shop in Worcester on a 12 month fixed term basis. This is an exciting time to join our team and work in our network of over 120 shops as we continue our exciting shop growth programme. We are looking for someone to lead and inspire an enthusiastic team, drive delivery of standards, operational and customer service excellence - all to maximize vital income generation for the charity.
Some key areas of ownership for the successful applicant include:
- Building, training and inspiring a great team of volunteers
- Delivering superb shop standards, offer and customer engagement
- Driving stock generation and community engagement
Each year, over four million people buy an item from us, so our shops play a pivotal role in raising brand awareness and income to make a difference to the lives of the people we support.
Key skills and experience:
- The successful applicant will need to be self-motivated, creative, be a great communicator and positively committed to working in charity retail.
- Experience of inspiring a team to provide excellent customer service.
- An eye for detail that will ensure a safe, clean, and inviting environment for customers, staff, and volunteers.
- Experience of working in a retail environment or within a team leader position.
- This position requires the applicant to be willing to work Bank Holidays and weekends as required and it is desirable that they have flexibility to work across 7 days of the week.
Sense is a leading disability charity, here to break down barriers alongside disabled people with complex needs. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Together, we drive change, building a future where everyone has the power, choice and control to live the lives we choose.
As part of our new three-year strategy, we're delivering a transformational plan focused on strengthening support for disabled people with complex needs, driving social change and creating a fairer, more equal future.
Our Values
- We're creating change
- We're always learning
- We're better together
To apply: Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
If you require any further assistance, please contact the Recruitment Team.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential.
We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Shop manager - Fixed Term - Part Time employer: Sense
At Sense, we pride ourselves on being an exceptional employer, offering a supportive and flexible work environment where you can truly make a difference in the lives of disabled individuals. As a Shop Manager in Worcester, you'll lead a passionate team, drive community engagement, and contribute to vital income generation for our charity, all while enjoying opportunities for personal and professional growth within a values-driven organisation. Join us in creating change and fostering an inclusive culture that celebrates diversity and empowers everyone to reach their potential.
StudySmarter Expert Advice🤫
We think this is how you could land Shop manager - Fixed Term - Part Time
✨Tip Number 1
Get to know the charity's mission and values inside out. When you walk into that interview, let your passion for their cause shine through. We want to see how you can connect with their goals and inspire others to do the same!
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or improved customer service. We love to hear about your experiences that demonstrate your ability to drive results and create a positive environment.
✨Tip Number 3
Be ready to discuss how you can engage with the community. Share your ideas on stock generation and community involvement. We’re looking for someone who can think outside the box and bring fresh ideas to the table!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our fantastic team at Sense!
We think you need these skills to ace Shop manager - Fixed Term - Part Time
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing your application, take a good look at the job description. We want to see how your skills and experiences match what we're looking for, so make sure you highlight those in your application!
Show Your Passion for Charity Work:We love candidates who are genuinely passionate about making a difference. In your application, share why working for a charity like Sense matters to you and how you can contribute to our mission.
Be Specific About Your Experience:When detailing your previous roles, be specific! We want to know about your experience in retail and team leadership. Use examples that showcase your ability to inspire and manage a team effectively.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Sense
✨Know the Charity Inside Out
Before your interview, take some time to research Sense and its mission. Understand their values and how they support disabled people with complex needs. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to inspire and lead a team of volunteers. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Highlight your ability to create a positive environment that drives results.
✨Demonstrate Your Retail Experience
Be ready to discuss your previous retail experience, especially in a leadership role. Talk about how you've maintained shop standards, engaged with customers, and driven stock generation. Specific examples will make your application stand out.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared. Ask about the team dynamics, community engagement initiatives, or how they measure success in the shop. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
