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For Companies At a Glance
- Tasks: Lead and inspire a team of volunteers while driving customer engagement and shop standards.
- Company: Join Sense, a charity with over 120 shops making a real difference.
- Benefits: Flexible hours, community impact, and the chance to develop leadership skills.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
- Why this job: Make a positive impact in your community while gaining valuable retail experience.
- Qualifications: Creative communicator with retail or team-leading experience.
The predicted salary is between 12000 - 16000 £ per year.
Sense is recruiting an Assistant Shop Manager to work 15 hours per week at our shop in Sherbourne on a permanent basis. This role is part of our growing network of over 120 shops, and you will lead and inspire an enthusiastic team of volunteers, driving standards, operational excellence, and customer service to maximise vital income generation for the charity.
Responsibilities
- Build, train and inspire a great team of volunteers
- Deliver superb shop standards, offers, and customer engagement
- Drive stock generation and community engagement
- Support the shop in achieving the annual goal of serving over four million customers, helping raise brand awareness and income for the charity
Key Skills & Experience
- Self‑motivated, creative, excellent communicator committed to charity retail
- Experience inspiring a team to provide excellent customer service
- Strong eye for detail to ensure a safe, clean, and inviting environment for customers, staff and volunteers
- Retail experience or a previous team‑leader position
- Willingness to work bank holidays, weekends, and across 7 days of the week (flexibility required)
Requirements
- Subject to a DBS check (level dependent on the nature of the role)
We particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they are given the opportunity to realise their potential.
Assistant Shop Manager in Sherborne employer: Sense
Contact Detail:
Sense Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager in Sherborne
✨Tip Number 1
Get to know the charity! Research Sense and its mission. When you understand what drives the organisation, you can tailor your conversations to show how your values align with theirs.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and help you stand out when you apply through our website.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your experience in retail and team leadership can shine through. We want to see your passion for customer service and community engagement!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in their minds. It shows you're genuinely interested in the role and appreciate the opportunity to chat.
We think you need these skills to ace Assistant Shop Manager in Sherborne
Some tips for your application 🫡
Show Your Passion for Charity: When writing your application, let us see your enthusiasm for charity retail. Share any experiences you've had that connect with our mission, and show how you can inspire a team to make a difference.
Highlight Your Team Leadership Skills: We want to know about your experience in leading teams! Be sure to mention specific examples where you've motivated others or improved customer service. This will help us see how you can build and train our volunteer team.
Attention to Detail is Key: Make sure your application is polished and free of errors. A strong eye for detail is crucial for this role, so demonstrate that quality right from the start by presenting a well-structured application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sense
✨Know the Charity Inside Out
Before your interview, take some time to research Sense and its mission. Understand their values and how they impact the community. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
As an Assistant Shop Manager, you'll be leading a team of volunteers. Prepare examples from your past experiences where you've successfully inspired and motivated a team. Highlight your ability to create a positive environment and drive excellent customer service.
✨Demonstrate Your Retail Knowledge
Brush up on your retail experience and be ready to discuss how you can maintain high shop standards and engage customers effectively. Think about specific strategies you've used in the past to boost sales or improve customer satisfaction.
✨Be Ready for Flexibility Questions
Since the role requires working bank holidays and weekends, be prepared to discuss your availability. Show that you're flexible and willing to adapt to the shop's needs, which is crucial for this position.