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- Tasks: Lead a passionate team to deliver exceptional customer service and shop standards.
- Company: Join Sense, a charity dedicated to supporting disabled individuals and promoting inclusion.
- Benefits: Earn £12.40 per hour, enjoy generous leave, and access excellent training opportunities.
- Why this job: Make a real difference in the community while developing your skills in a supportive environment.
- Qualifications: Experience in retail and team leadership, with a commitment to charity work.
- Other info: Flexible hours required, including weekends and bank holidays.
The predicted salary is between 25728 - 30000 £ per year.
Are you looking for a new opportunity where you can be part of a fantastic team who deliver their very best at all times? Would you love to work for a charity where we believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential? If so, this could be the job for you!
Sense is currently recruiting for a Shop Manager to work 37.5 hours per week at our shop in Nuneaton on a permanent basis. This is an exciting time to join our team and work in our network of over 120 shops as we continue our exciting shop growth programme. We are looking for someone to lead and inspire an enthusiastic team, drive delivery of standards, operational and customer service excellence - all to maximize vital income generation for the charity.
Some key areas of ownership for the successful applicant include:
- Building, training and inspiring a great team of volunteers
- Delivering superb shop standards, offer and customer engagement
- Driving stock generation and community engagement
Each year, over four million people buy an item from us, so our shops play a pivotal role in raising brand awareness and income to make a difference to the lives of the people we support.
Key skills and experience:
- The successful applicant will need to be self-motivated, creative, be a great communicator and positively committed to working in charity retail.
- Experience of inspiring a team to provide excellent customer service.
- An eye for detail that will ensure a safe, clean, and inviting environment for customers, staff, and volunteers.
- Experience of working in a retail environment or within a team leader position.
This position requires the applicant to be willing to work Bank Holidays and weekends as required and it is desirable that they have flexibility to work across 7 days of the week.
We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader. Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply: Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification before applying. Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
If you require any further assistance, please contact the Recruitment Team.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependant on the nature of the role. For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Precise Location: 123 Abbey Street, Nuneaton, Warwickshire, CV11 5BZ, United Kingdom
Shop Manager - Permanent - Full Time in Nuneaton employer: Sense
Contact Detail:
Sense Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager - Permanent - Full Time in Nuneaton
✨Tip Number 1
Get to know the charity's mission! When you’re applying for a role like Shop Manager, it’s crucial to understand and connect with the values of Sense. Show us how your passion aligns with our goal of supporting disabled individuals.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or at local events. They can give you insider tips about the shop culture and what it takes to succeed in the role.
✨Tip Number 3
Prepare for the interview by practising common questions related to team leadership and customer service. We want to see how you inspire others and maintain high standards in a retail environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our fantastic team!
We think you need these skills to ace Shop Manager - Permanent - Full Time in Nuneaton
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see how your skills and experiences align with what we're looking for, so make sure you understand the key responsibilities and requirements.
Show Your Passion for Charity Work: In your application, let us know why you're excited about working in charity retail. Share any relevant experiences that highlight your commitment to making a difference, as this is super important to us at Sense.
Tailor Your Application: Don’t just send a generic application! Make it personal by tailoring your CV and cover letter to reflect the specific skills and experiences that match the Shop Manager role. We love seeing candidates who put in the effort!
Apply Early: We recommend submitting your application as soon as possible. We might close the position earlier than the deadline if we find the right candidate, so don’t wait until the last minute to apply through our website!
How to prepare for a job interview at Sense
✨Know the Charity Inside Out
Before your interview, take some time to research Sense and its mission. Understand their values and how they support individuals with disabilities. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Highlight your ability to create a positive environment for both staff and volunteers.
✨Demonstrate Your Retail Knowledge
Brush up on retail best practices, especially in charity shops. Be ready to discuss how you would drive stock generation and community engagement. Think of innovative ideas that could enhance the shop's performance and customer experience.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the shop's future. This shows you're not just interested in the job, but also in contributing to the charity's mission and growth.
