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- Tasks: Lead strategic internal communications and engage colleagues through change initiatives.
- Company: Join Sense, a leading disability charity making a real difference.
- Benefits: Flexible working hours, supportive environment, and opportunities for personal growth.
- Other info: Inclusive workplace welcoming diverse backgrounds and perspectives.
- Why this job: Be part of a mission-driven team that empowers disabled people and drives meaningful change.
- Qualifications: Experience in internal communications and strong stakeholder management skills required.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for an experienced Internal Communications Business Partner to play a key role in delivering clear, strategic communication across Sense. This is a permanent position, working 30 hours per week with 2-3 days from our Selly Oak office. This is a highly collaborative and influential role, working closely with senior leaders, programme teams and the Head of Internal Communications to support major organisational initiatives and transformation programmes. You’ll lead on planning and delivering communications for key projects, ensuring colleagues across the organisation – particularly those in operational roles – are informed, engaged and supported through change.
Key Responsibilities
- Partnering with directors and programme leads to develop and deliver communications plans for key initiatives.
- Designing structured approaches to change communications, including stakeholder mapping and audience insight.
- Creating messaging frameworks, toolkits, FAQs and briefing materials for leaders.
- Supporting and coaching leaders to communicate effectively during change.
- Planning and delivering engagement activities such as workshops, events and town halls.
- Monitoring engagement, feedback and sentiment, and adapting communications accordingly.
- Ensuring alignment with Sense’s overall narrative, values and priorities.
- Working closely with internal communications channel specialists to deliver across the right platforms.
- Managing complex or sensitive communications with professionalism and care.
What we’re looking for
- Strong experience in internal communications, including supporting organisational change or transformation.
- Proven ability to develop and deliver effective communication plans.
- Confident stakeholder manager, with experience advising and influencing senior leaders.
- Excellent writing and communication skills, with the ability to simplify complex information.
- Experience working in large, complex or multi-site organisations.
- Understanding of change communications and employee engagement principles.
- Strong digital skills (Microsoft 365, Teams, SharePoint).
- A good understanding of inclusive and accessible communication practices.
- Experience in a charity, health or social care setting would be beneficial, but isn’t essential.
About Sense
Sense is a leading disability charity, here to break down barriers alongside disabled people with complex needs. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Together, we drive change, building a future where everyone has the power, choice and control to live the lives we choose.
Our Values
- We’re creating change
- We’re always learning
- We’re better together
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role. For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone’s contribution is valued and we ensure they’re given the opportunity to realise their potential.
Internal communications business partner employer: Sense
Contact Detail:
Sense Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal communications business partner
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Sense through LinkedIn or other platforms. A friendly chat can give you insider info and might just help you get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding Sense's values and mission. Think about how your experience aligns with their goals, especially around change communications and employee engagement. Show them you’re not just a fit for the role, but for the organisation too!
✨Tip Number 3
Practice your storytelling skills! Be ready to share examples of how you've successfully managed internal communications during change. Use the STAR method (Situation, Task, Action, Result) to keep your answers clear and impactful.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance of landing that job!
We think you need these skills to ace Internal communications business partner
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in internal communications and change management. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects you've worked on!
Showcase Your Writing Skills: Since this role requires excellent writing abilities, include examples of your communication work. Whether it’s a messaging framework or an engagement activity you’ve led, we’d love to see how you simplify complex information for different audiences.
Be Authentic: Let your personality shine through in your application! We value authenticity and want to know what drives you to work in internal communications, especially in a charity setting like ours. Share your passion for making a difference!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Sense and our values.
How to prepare for a job interview at Sense
✨Know Your Audience
Before the interview, research the organisation's values and recent initiatives. Understanding Sense's mission and how they communicate will help you tailor your responses and demonstrate your alignment with their goals.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully managed internal communications in the past. Be ready to discuss specific projects where you developed communication plans or engaged stakeholders, highlighting your ability to simplify complex information.
✨Engage with Change Management
Since this role involves supporting organisational change, be prepared to discuss your experience with change communications. Share strategies you've used to ensure employees are informed and engaged during transitions, and how you measure engagement and feedback.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the organisation. Inquire about their current communication challenges or how they measure the success of their internal communications, which will demonstrate your proactive approach.