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- Tasks: Join our People Administration Team and support recruitment and onboarding processes.
- Company: Sense, a charity dedicated to helping those with complex disabilities.
- Benefits: Flexible working, excellent training, generous leave, and pension scheme.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in admin roles, strong customer service skills, and IT literacy.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 48000 £ per year.
Sense has an exciting opportunity to join the People Administration Team based at Selly Oak, Birmingham. This is a permanent position working 37.5 hours per week on a hybrid basis in the office.
No two days are the same; you will work in a variety of key areas including recruitment, on-boarding of new staff, DBS checks, reference checks, right to work checks and more.
Key skills and experience required:
- Proven experience of working in a busy, fast-moving administrative team supporting a multi-site environment; gained within a Training or HR function.
- Experience in delivering excellent customer service either face to face, phone or email; with ability to build strong relationships.
- Able to pick up processes quickly and work with minimal supervision.
- Able to organise and prioritise own work, and be responsible and accountable for quality and accuracy of own work.
- Experience of working with confidential information and have up to date knowledge of GDPR.
- Good level of IT literacy, including word processing and mail-merge, and basic knowledge of using spreadsheets.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
People Administrator in Birmingham employer: Sense
Contact Detail:
Sense Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Administrator in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sense and their mission. Understanding their values and how they support people with complex disabilities will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to HR and administration roles. Think about your past experiences and how they align with the skills they're looking for, like customer service and handling confidential information.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks in a busy environment. Highlight your ability to prioritise and work independently, as these are key for the People Administrator role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds.
We think you need these skills to ace People Administrator in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the People Administrator role. Highlight your experience in administrative tasks, especially in HR or training environments, to show us you’re the right fit!
Show Off Your Customer Service Skills: We love candidates who can deliver excellent customer service! Share examples of how you've built strong relationships in previous roles, whether face-to-face, over the phone, or via email.
Be Organised and Accountable: Demonstrate your ability to organise and prioritise your work effectively. We want to see how you take responsibility for your tasks and ensure quality and accuracy in everything you do.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Sense
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a People Administrator. Familiarise yourself with key areas like recruitment processes, on-boarding, and GDPR regulations. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Showcase Your Customer Service Skills
Since this role involves delivering excellent customer service, prepare examples from your past experiences where you've successfully built relationships or resolved issues. Think about how you can demonstrate your ability to communicate effectively, whether face-to-face, over the phone, or via email.
✨Organise and Prioritise
The job requires strong organisational skills, so be ready to discuss how you manage your workload. You might want to share specific strategies you use to prioritise tasks and ensure accuracy in your work. This will highlight your ability to thrive in a busy environment.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle confidential information. Prepare by thinking through potential situations you might face in the role and how you would respond, especially regarding compliance with GDPR.