At a Glance
- Tasks: Lead the development of performance and analytics to drive impactful decision-making.
- Company: Join a forward-thinking organisation dedicated to making a difference in communities.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Diverse and supportive environment with a focus on continuous improvement.
- Why this job: Make a real impact by using data to improve services and outcomes.
- Qualifications: Experience in performance management and strong analytical skills required.
The predicted salary is between 60000 - 80000 £ per year.
We are looking for an exceptional Head of Performance & Business Intelligence to lead the development of a high-impact performance, analytics, and business intelligence function across our organisation. This is an exciting opportunity for a strategic and forward-thinking leader who is passionate about using data to drive improvement, inform decision-making, and create meaningful change. You will play a critical role in ensuring that performance is understood, measured, and continuously improved, helping us deliver the greatest possible impact for the people and communities we support.
Working closely with senior leaders across operational, corporate, and digital functions, you will champion a data-led culture where insight drives action and evidence informs strategy.
As Head of Performance & Business Intelligence, you will be responsible for establishing and leading a modern, innovative performance and analytics function that provides high quality intelligence across the organisation. You will oversee the development of performance frameworks, dashboards, reporting systems, and analytical capabilities that enable leaders to make informed decisions with confidence. You will help ensure that organisational performance is transparent, measurable, and focused on delivering the best possible outcomes. This is a highly influential role that combines strategic leadership, technical expertise, and stakeholder engagement. You will work with colleagues at all levels, translating complex data into meaningful insight and helping teams use information to improve services, efficiency, and impact.
Key responsibilities:- Leading the development and implementation of an organisation-wide performance management framework.
- Driving a culture of accountability, continuous improvement, and evidence-based decision making.
- Developing advanced analytics, predictive modelling, and business intelligence capabilities.
- Overseeing the design and delivery of dashboards, reports, and data visualisations that support operational and strategic priorities.
- Supporting senior leaders with insight that informs organisational strategy, planning, and growth.
- Ensuring robust data governance, quality assurance, and reporting processes.
- Building strong relationships with internal stakeholders, commissioners, and system partners.
- Developing organisational capability in data, analytics, and performance management.
- Leading and inspiring a high-performing team focused on innovation, collaboration, and continuous improvement.
We are looking for someone who combines analytical expertise with strategic vision and strong leadership skills. You may have gained your experience within health, social care, local government, the NHS, the charity sector, or another complex organisation where data and performance play a critical role in delivering outcomes.
Your experience and attributes:- Significant experience leading performance, analytics, or business intelligence functions at a senior level.
- A strong track record of driving organisational improvement through data and insight.
- Experience developing performance frameworks, KPIs, benchmarking approaches, and reporting systems.
- Advanced knowledge of business intelligence and analytics tools such as Power BI, Tableau, SQL, Python, or similar platforms.
- Experience working with senior stakeholders and providing strategic advice based on complex information.
- Excellent communication skills with the ability to translate data into compelling and actionable insight.
- A collaborative leadership style and a passion for helping others use data effectively.
Most importantly, you will be motivated by the opportunity to make a difference through better decision‑making, stronger performance, and improved outcomes. We welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone’s contribution is valued and we ensure they are given the opportunity to realise their potential.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
Head of performance and business intelligence in Birmingham employer: Sense
At Sense, we pride ourselves on being an exceptional employer that champions a data-led culture and values the contributions of every team member. Our commitment to employee growth is reflected in our supportive work environment, where innovative thinking and collaboration are encouraged, allowing you to make a meaningful impact in the communities we serve. With a focus on diversity and inclusion, we offer unique opportunities for professional development and a chance to lead transformative change in performance and business intelligence.
StudySmarter Expert Advice🤫
We think this is how you could land Head of performance and business intelligence in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in performance and business intelligence. A casual chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Show off your skills! Create a portfolio or a presentation that highlights your achievements in analytics and performance management. This can be a great conversation starter during interviews.
✨Tip Number 3
Prepare for the interview by researching the company’s current performance metrics and challenges. This way, you can tailor your insights and demonstrate how you can add value right from the get-go.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of performance and business intelligence in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in performance management and analytics. We want to see how your skills align with our mission to drive improvement through data.
Showcase Your Leadership Skills:As a Head of Performance & Business Intelligence, your leadership style is crucial. Share examples of how you've inspired teams and driven a culture of accountability and continuous improvement in your previous roles.
Be Data-Driven:We love data! Use specific metrics and outcomes from your past experiences to demonstrate how you've used data to inform decision-making and improve organisational performance. Numbers speak volumes!
Apply Through Our Website:Don’t forget to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to make a real impact.
How to prepare for a job interview at Sense
✨Know Your Data Inside Out
As a candidate for the Head of Performance & Business Intelligence, you need to be well-versed in data analytics and performance metrics. Brush up on your knowledge of tools like Power BI, Tableau, and SQL. Be ready to discuss how you've used these tools to drive organisational improvement in your previous roles.
✨Showcase Your Strategic Vision
This role requires a strategic mindset, so come prepared to share your vision for developing a high-impact performance management framework. Think about how you would implement evidence-based decision-making and continuous improvement in the organisation. Use examples from your past experiences to illustrate your points.
✨Engage with Stakeholders
Building strong relationships is key in this position. Prepare to discuss how you've successfully collaborated with senior leaders and stakeholders in the past. Highlight your communication skills and how you've translated complex data into actionable insights that have informed strategy and planning.
✨Demonstrate Leadership Skills
As a leader, you'll inspire a high-performing team. Be ready to talk about your leadership style and how you've motivated teams to embrace a data-led culture. Share specific examples of how you've fostered collaboration and innovation within your teams to achieve better outcomes.
