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For Companies At a Glance
- Tasks: Lead cloud operations, security, and continuous improvement for our platforms.
- Company: Join a charity-focused tech team making a real social impact.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Shape the future of cloud technology while supporting vulnerable communities.
- Qualifications: Experience with Azure cloud platforms and strong leadership skills required.
- Other info: Diverse and inclusive workplace committed to equality and personal development.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an experienced Cloud Operations Manager to lead the operation, security and continuous improvement of our cloud and infrastructure platforms. This is a hybrid role working 2-3 days per week from our office in Selly Oak. This is a key leadership role within our Technology team, responsible for ensuring our cloud services are reliable, scalable and secure, while supporting the charity’s wider digital transformation. You’ll oversee day-to-day cloud operations, deliver new initiatives, and work closely with internal teams and suppliers to ensure technology enables great outcomes for staff and the people we support. As Sense continues to grow and evolve, this role will help shape our future cloud capability, with opportunities to build and develop the team over the coming years.
What you’ll be doing
- Cloud & Security Leadership
- Manage and monitor Azure cloud infrastructure, ensuring high availability, performance and cost-effectiveness.
- Lead the implementation and ongoing improvement of cloud security controls, including RBAC, identity management and security monitoring.
- Work closely with our managed Security Operations Centre (SOC) to maintain a strong security posture and reduce organisational risk.
- Delivery & Operations
- Deliver cloud initiatives and infrastructure projects aligned to organisational priorities and technology roadmaps.
- Oversee testing, change management and transition of services into live operation.
- Maintain clear cloud and security roadmaps, identifying opportunities for optimisation and innovation.
- Own the technical administration of cloud systems and support internal teams through documentation, training and knowledge sharing.
- Line manage team members, providing coaching, mentoring and performance support.
- Build strong relationships with stakeholders across the organisation, acting as a bridge between technical and non-technical teams.
- Manage supplier and partner relationships to ensure value for money and high service quality.
- Champion accessibility, inclusion and user-centred design in all technology delivery.
- Governance & Improvement
- Ensure compliance with Cyber Essentials and support Cyber Essentials Plus accreditation.
- Contribute to architecture, design governance and continuous improvement across technology delivery.
- Support agile, waterfall or hybrid delivery approaches as appropriate.
About you
You’ll be a confident cloud leader with strong technical expertise and a people-focused approach. You’ll enjoy working collaboratively, balancing operational delivery with continuous improvement, and you’ll be motivated by using technology to create social impact.
You’ll bring:
- Proven experience managing Azure cloud platforms in an enterprise environment.
- Experience delivering cloud initiatives, including automation, monitoring and DevOps practices.
- Strong understanding of cloud security, identity and access management.
- Excellent stakeholder and supplier management skills.
- A structured, analytical approach to problem solving and service improvement.
- A genuine passion for inclusive, accessible technology that supports better care and empowerment.
- Experience in the charity, social care or public sector.
- Knowledge of low-code/no-code tools or workflow automation.
- Understanding of data protection, accessibility and information security standards.
- Relevant certifications such as Azure Solutions Architect, Azure Security Engineer, CISSP, CCSP, PRINCE2 or ITIL.
Cloud operations manager in Birmingham employer: Sense
Contact Detail:
Sense Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud operations manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech and charity sectors. A friendly chat can lead to opportunities that aren’t even advertised yet. Plus, it shows you’re genuinely interested in the community.
✨Tip Number 2
Prepare for the interview by brushing up on your Azure knowledge and cloud security practices. We want to see you shine! Think of real-life examples where you’ve led cloud initiatives or improved operations.
✨Tip Number 3
Showcase your people skills! As a Cloud Operations Manager, you’ll be bridging gaps between teams. Be ready to discuss how you’ve successfully managed relationships with stakeholders and suppliers in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our mission to make a social impact.
We think you need these skills to ace Cloud operations manager in Birmingham
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing your application, take a good look at the job description. We want to see how your experience aligns with what we're looking for, so make sure you highlight relevant skills and experiences that match our needs.
Showcase Your Cloud Expertise: As a Cloud Operations Manager, your technical skills are key! Be sure to mention your experience with Azure cloud platforms and any relevant certifications. We love seeing how you've implemented cloud security measures and delivered successful initiatives in the past.
Be Personable and Engaging: We’re all about collaboration here at StudySmarter, so let your personality shine through in your application. Share examples of how you've built strong relationships with stakeholders and worked with teams to achieve great outcomes.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Sense
✨Know Your Cloud Inside Out
Make sure you’re well-versed in Azure cloud platforms and can discuss your experience managing them. Be ready to share specific examples of how you've ensured high availability, performance, and cost-effectiveness in previous roles.
✨Showcase Your Security Savvy
Prepare to talk about your understanding of cloud security controls, including RBAC and identity management. Highlight any experiences where you’ve worked with a Security Operations Centre to maintain a strong security posture.
✨Demonstrate Leadership Skills
As this is a key leadership role, be prepared to discuss your approach to line management and team development. Share examples of how you’ve coached or mentored team members and built strong relationships across technical and non-technical teams.
✨Align with Their Mission
Familiarise yourself with the charity’s goals and values. Be ready to explain how your passion for inclusive technology aligns with their mission to create social impact, and how you can contribute to their digital transformation efforts.
