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- Tasks: Lead a passionate team to deliver exceptional customer service and drive income for a meaningful cause.
- Company: Join Sense, a charity dedicated to supporting those with complex disabilities.
- Benefits: Flexible environment, excellent training, generous leave, and a pension scheme.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive setting.
- Qualifications: Experience in retail or team leadership, with a passion for charity work.
- Other info: Opportunity for career growth in a dynamic and rewarding charity environment.
The predicted salary is between 28800 - 43200 £ per year.
Are you looking for a new opportunity where you can be part of a fantastic team who deliver their very best at all times? Would you love to work for a charity where we believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential? If so, this could be the job for you!
Sense is currently recruiting for a Shop Manager to work 37.5 hours per week at our shop in Beckenham on a permanent basis. This is an exciting time to join our team and work in our network of over 120 shops as we continue our exciting shop growth programme. We are looking for someone to lead and inspire an enthusiastic team, drive delivery of standards, operational and customer service excellence - all to maximize vital income generation for the charity.
Some key areas of ownership for the successful applicant include:
- Building, training and inspiring a great team of volunteers
- Delivering superb shop standards, offer and customer engagement
- Driving stock generation and community engagement
Each year, over four million people buy an item from us, so our shops play a pivotal role in raising brand awareness and income to make a difference to the lives of the people we support.
Key skills and experience:
- The successful applicant will need to be self-motivated, creative, be a great communicator and positively committed to working in charity retail.
- Experience of inspiring a team to provide excellent customer service.
- An eye for detail that will ensure a safe, clean, and inviting environment for customers, staff, and volunteers.
- Experience of working in a retail environment or within a team leader position.
- This position requires the applicant to be willing to work Bank Holidays and weekends as required.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme, a great rewards scheme and a generous annual leave entitlement.
Shop Manager in Beckenham employer: Sense
Contact Detail:
Sense Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Beckenham
✨Tip Number 1
Get to know the charity's mission and values inside out. When you walk into that interview, let your passion for their cause shine through. We want to see how you can connect your experience with their goals!
✨Tip Number 2
Show off your leadership skills! Think of examples where you've inspired a team or improved customer service. We love hearing about how you've made a difference in previous roles, especially in retail.
✨Tip Number 3
Be ready to discuss your ideas for community engagement and stock generation. We’re looking for someone who can think creatively and bring fresh ideas to the table, so don’t hold back!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to make a real impact in our shops.
We think you need these skills to ace Shop Manager in Beckenham
Some tips for your application 🫡
Show Your Passion for Charity: When writing your application, let your passion for charity retail shine through! We want to see how much you care about making a difference and supporting those with complex disabilities. Share any relevant experiences that highlight your commitment to our cause.
Highlight Your Team Leadership Skills: As a Shop Manager, you'll be leading a team of volunteers, so make sure to showcase your leadership skills in your application. Talk about times you've inspired or trained a team, and how you’ve driven excellent customer service in previous roles.
Be Detail-Oriented: We love candidates who pay attention to detail! In your application, mention how you ensure a clean, safe, and inviting environment for customers and staff. This will show us that you understand the importance of shop standards and customer engagement.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and keep track of all the amazing candidates. Plus, it shows you’re serious about joining our fantastic team at Sense!
How to prepare for a job interview at Sense
✨Know the Charity Inside Out
Before your interview, take some time to research Sense and its mission. Understand their values and how they impact the community. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Be ready to discuss how you can create a positive environment for volunteers.
✨Demonstrate Your Retail Experience
Highlight your experience in retail and any specific achievements. Talk about how you've maintained shop standards or driven sales in previous roles. Use numbers or specific examples to illustrate your impact on income generation.
✨Engage with Community Initiatives
Since community engagement is key for this role, think of ways you've previously connected with local communities or driven initiatives. Be prepared to share ideas on how you could enhance community involvement at Sense's shop.
