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For Companies At a Glance
- Tasks: Provide top-notch IT support and troubleshoot complex technical issues.
- Company: Join a dynamic tech company focused on innovative solutions and customer satisfaction.
- Benefits: Enjoy competitive salary, flexible working options, and great corporate perks.
- Why this job: Be part of a collaborative culture that values problem-solving and continuous learning.
- Qualifications: 5+ years in IT support with strong skills in Office 365 and virtualisation technologies.
- Other info: Ideal for tech enthusiasts looking to advance their career in a supportive environment.
The predicted salary is between 32000 - 48000 £ per year.
IT Support Engineer - 2nd / 3rd Line
£40-45K + benefits
- 5+ years' experience in IT support (2nd line or above)
- Good Office 365 skills & hands-on experience with Exchange, Intune, SharePoint, Power Platform, and PowerShell
- Strong knowledge of AD, DNS, DHCP, TCP/IP, VLANs, firewalls, and VPNs
- Virtualisation expertise (VMware, Hyper-V)
- Strong documentation, time management, and communication skills
- Customer-first mindset and a problem-solving attitude
Senior Information Technology Engineer employer: Senitor Associates
Contact Detail:
Senitor Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Information Technology Engineer
✨Tip Number 1
Make sure to showcase your hands-on experience with the specific technologies mentioned in the job description, like Office 365, Exchange, and PowerShell. Highlight any projects or tasks where you've successfully implemented these tools.
✨Tip Number 2
Demonstrate your problem-solving skills by preparing examples of challenging IT issues you've resolved in the past. Be ready to discuss your approach and the impact of your solutions during the interview.
✨Tip Number 3
Since communication is key for this role, practice explaining complex technical concepts in simple terms. This will help you convey your ideas clearly and show that you can effectively support customers.
✨Tip Number 4
Familiarise yourself with the latest trends in virtualisation and networking, as well as any recent updates to the technologies listed. Being knowledgeable about current developments will demonstrate your commitment to staying ahead in the field.
We think you need these skills to ace Senior Information Technology Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 5+ years of experience in IT support, specifically mentioning your skills with Office 365, Exchange, Intune, SharePoint, and PowerShell. Use keywords from the job description to catch the employer's attention.
Craft a Compelling Cover Letter: In your cover letter, emphasise your customer-first mindset and problem-solving attitude. Provide specific examples of how you've successfully resolved IT issues in the past, showcasing your strong documentation and communication skills.
Showcase Technical Expertise: Detail your knowledge of AD, DNS, DHCP, TCP/IP, VLANs, firewalls, and VPNs in your application. Consider including a section that outlines your virtualisation expertise with VMware and Hyper-V, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which are essential qualities for a Senior IT Engineer.
How to prepare for a job interview at Senitor Associates
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with Office 365, Exchange, Intune, and other relevant technologies. Highlight specific projects or challenges you've tackled using these tools to demonstrate your expertise.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions that assess your problem-solving skills. Prepare examples of past issues you've resolved, focusing on your thought process and the steps you took to find a solution.
✨Communicate Clearly and Effectively
Strong communication skills are essential for this role. Practice explaining complex technical concepts in simple terms, as you may need to interact with non-technical stakeholders.
✨Emphasise Your Customer-First Mindset
Companies value candidates who prioritise customer satisfaction. Share examples of how you've gone above and beyond to assist users, showcasing your commitment to providing excellent IT support.
