Creative Aging Program Manager

Founded in 1849, Goddard House is one of the nation’s oldest nonprofit organizations dedicated to serving older adults. Our mission is to embrace the aging experience for seniors living in the Boston area by operating a high-quality assisted living community and by creating innovative programs that support our need for purposeful engagement, autonomy, and choice as we age.

The Creative Aging Program Manager position is a full-time, exempt, in-person role based in Brookline, Massachusetts. The position reports to the Director of Community Partnerships & Creative Aging and supports CAC’s programs and events, primarily held in Boston-area elder housing communities. This position is ideal for someone passionate about the arts, aging, community engagement, and creating meaningful opportunities for older adults.

The Creative Aging Program Manager is responsible for the day-to-day coordination, implementation, and continuous improvement of Creative Aging Connections programs and partnerships, while supporting their continued growth. Responsibilities are organized into three primary areas:

• Program Operations and Community Partnerships (40–50%)
  • Manage program schedules, logistics, materials, and site operations.
  • Serve as the primary day-to-day contact for partner sites and teaching artists.
  • Maintain ongoing communications with partner sites regarding schedules, logistics, and program needs.
  • Coordinate implementation of partnership agreements and help ensure fulfillment of partnership commitments.
  • Support program implementation and troubleshoot operational challenges.
  • Monitor and support consistent, high-quality program delivery across multiple community sites.
  • Manage and maintain program calendars, materials, supplies, and site readiness.
  • Recommend operational improvements that enhance participant experience and program effectiveness.
• Intern, Volunteer and Teaching Artist Development (30–35%)
  • Recruit, onboard and support interns and volunteers.
  • Coordinate intern and volunteer placements, schedules, and communications.
  • Maintain internship and volunteer systems and records.
  • Assist with recruitment, onboarding, scheduling and supporting teaching artists.
  • Manage teaching artist schedules and coordinate communications, and program support.
  • Assist with orientation and ongoing support for teaching artists, interns, and volunteers.
  • Help create a positive, welcoming, and engaging experience for program participants, volunteers, and teaching artists.
• Communications, Events, and Program Impact (20-25%)
  • Plan and manage exhibitions, performances, celebrations, and special events.
  • Maintain participation, evaluation, and outcome records.
  • Collect attendance data, participant outcomes, stories, photographs, testimonials, and other documentation for organizational marketing and communications.
  • Develop newsletters, flyers, digital content, and promotional materials.
  • Develop and coordinate communications that promote programs and highlight participant impact.
  • Support the Director of Community Partnerships & Creative Aging and Development staff by preparing materials and information needed for fundraising, donor stewardship, grant reporting, and related communications.

Qualifications

Required Qualifications:

• Bachelor’s degree in a relevant field or equivalent combination of education, training, and experience.
• 3+ years of experience in program coordination, project management, community engagement, volunteer management, arts administration, nonprofit administration or related field.
• Experience supervising interns or volunteers.
• Excellent written and verbal communication skills, including strong editing, proofreading, presentation and storytelling abilities.
• Strong interpersonal and relationship-building skills, with the ability to effectively communicate with a variety of diverse stakeholders.
• Strong proficiency with Google Workspace and Microsoft Office.
• Highly organized, detail-oriented, adaptable, and able to manage multiple priorities with professionalism and attention to detail.
• Demonstrated project management skills and the ability to balance multiple projects, programs, and deadlines.
• Must have a valid driver’s license, reliable transportation and the ability to travel regularly between program sites throughout Boston neighborhoods.
• Physical ability to lift and transport supplies and equipment and move tables and other furniture weighing up to 30 pounds.

Preferred Qualifications:

• Passion and experience working with older adults and/or arts-based programming.
• Experience working with teaching artists, volunteers, interns, educational partnerships, or arts-based programming.
• Culturally competent with experience and comfort delivering services to multiracial, multicultural, multilingual populations.
• Experience supporting grant-funded programs, fundraising activities, donor communications, or nonprofit development efforts.

Compensation

Starting Salary of $70,000-$80,000 annually, commensurate with experience.

Diversity, Equity, Inclusion & Belonging

Goddard House is committed to nurturing a diverse, inclusive, and equitable environment where older adults, employees, families, and leadership are respected, valued, empowered, and feel a strong sense of belonging.

Equal Opportunity Employer

Goddard House is committed to providing equal employment opportunity to all Associates and applicants for employment without unlawful regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, age, national origin or ancestry, service in any branch of the military, disability, genetic information or the result of genetic testing, or any other characteristic or classification protected by state, federal, or local law.