At a Glance
- Tasks: Support account managers in delivering exceptional customer experiences and driving business growth.
- Company: Join Senior Aerospace Bird Bellows, a leader in aerospace and industrial sectors.
- Benefits: Enjoy a 4-day work week, excellent pension scheme, and life assurance.
- Other info: Participate in social events and enjoy a focus on wellbeing and work-life balance.
- Why this job: Be part of a collaborative team and make a real impact in a supportive environment.
- Qualifications: Strong teamwork skills, attention to detail, and experience with ERP/CRM systems.
The predicted salary is between 25000 - 30000 £ per year.
Company Description
Who is Senior Aerospace Bird Bellows? Based in Congleton, Cheshire, Senior Bird Bellows was established in 1975 as a family run operation serving the petro-chemical and gas industries. Since then, we have evolved to become one of the industry leaders in the design, development and manufacture of pressure duct systems, flexible joints and insulation for highly regulated industries. We have established customers in aerospace (both civil and military), as well as in the nuclear, oil and gas, chemical and pharmaceutical sectors.
Job Description
As our Account Administrator, you’ll play a central part in supporting our account managers across the aerospace and industrial sectors—helping them deliver exceptional customer experiences and drive business growth.
- Quote preparation support — Gather materials, templates and inputs to help account managers turn quotes around quickly and accurately.
- Sales order processing — Enter orders into the ERP system promptly, issue system emails, record completion and update the relevant account manager.
- Reporting & analytics — Maintain dashboards and reports on quote volumes, conversion rates, sales orders, customer satisfaction, CRM updates, call statistics and more.
- Cross‑team coordination — Liaise with engineering for costings and with pricing/commercial teams for pricing guidance and review data.
- Weekly & monthly reporting — Provide regular updates on sales order volumes, quote queues, customer satisfaction and outstanding issues.
- CRM documentation — Keep quote statuses, confirmed orders and key notes updated daily to support account managers.
- Onboarding support — Document processes and outputs for new customer handovers.
- Activity summaries — Prepare weekly summaries of progress, issues and actions, plus ad‑hoc summaries when required.
Qualifications
The ideal candidate will demonstrate a collaborative approach, working effectively with colleagues across all functions. You should be comfortable coordinating shared tasks, supporting others to stay organised and contributing positively to a team‑focused culture. Accuracy is critical in this role, and you must be confident handling data, working within ERP/CRM systems and following structured processes. If you enjoy asking questions, spotting inconsistencies and resolving issues you will thrive in this role.
Additional Information
We offer a supportive and rewarding work environment that values your wellbeing and work-life balance. Enjoy the benefits of a 4-day working week, giving you more time for what matters most. We also provide an excellent pension scheme, life assurance, and access to a confidential Employee Assistance Programme. Our team regularly takes part in social and wellbeing events, helping you stay connected, supported, and engaged both in and outside of work.
Contract Information: Monday to Thursday (36 hours per week)
Full job description and person specification available on request.
Account Administrator in Congleton employer: Senior Bird Bellows
At Senior Aerospace Bird Bellows, we pride ourselves on being an excellent employer, offering a supportive and rewarding work environment in Congleton, Cheshire. Our commitment to employee wellbeing is reflected in our 4-day working week, comprehensive pension scheme, and life assurance, alongside opportunities for personal growth and team engagement through social events. Join us to be part of a collaborative culture where your contributions are valued and you can thrive in a meaningful role within the aerospace and industrial sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Account Administrator in Congleton
✨Tip Number 1
Network like a pro! Reach out to current employees at Senior Aerospace Bird Bellows on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the company’s projects in aerospace and other sectors. Show us you’re genuinely interested and ready to contribute to their success.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on how you can support account managers and improve customer experiences—this is key for the Account Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Account Administrator in Congleton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Administrator role. Highlight relevant experience and skills that match the job description, like your ability to handle data and work with ERP/CRM systems.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your collaborative approach and how you can support account managers in delivering exceptional customer experiences.
Showcase Your Attention to Detail:Since accuracy is key in this role, make sure to demonstrate your attention to detail in your application. You could mention specific examples where you've successfully managed data or improved processes.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Senior Bird Bellows
✨Know the Company Inside Out
Before your interview, take some time to research Senior Aerospace Bird Bellows. Understand their history, products, and the industries they serve. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As an Account Administrator, you'll need to demonstrate your ability to stay organised. Prepare examples of how you've successfully managed multiple tasks or projects in the past. Be ready to discuss how you handle data accuracy and follow structured processes.
✨Prepare for Teamwork Questions
This role requires a collaborative approach, so expect questions about teamwork. Think of specific instances where you've worked with others to achieve a common goal. Highlight your communication skills and how you support your colleagues.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the tools they use for reporting and analytics, or how success is measured in the role. This shows you're engaged and eager to contribute.
