Estates and Facilities Management Service Support Officer

Estates and Facilities Management Service Support Officer

Join to apply for the Estates and Facilities Management Service Support Officer role at Senedd

Estates and Facilities Management Service Support Officer

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Recruitment Manager at Senedd Cymru/Welsh Parliament

We are looking for a Service Support Officer to join our EFM team at the Senedd.

You will play an integral part of the Service Team providing general support to your colleagues, and assisting with the large number of meetings and events held on the estate.

Through a wide range of duties this role provides an exciting opportunity to work alongside colleagues as part of the Senedd Commission, the Porters and the Sustainability & Governance officer, whilst also working closely with the wider EFM team.

The Estates and Facilities Management (EFM) Team is responsible for ensuring that the functions of the Senedd, Tŷ Hywel and the Pierhead Buildings are operated as smoothly as possible and that the estate and buildings always look their best.

Additionally, you will provide first-class customer service to Senedd Members, and their support staff, as well as Commission staff and visitors to the estate.

Job Specific criteria:

• Flexible and efficient with a positive approach to meet the varying demands of this multi-skilled role.
• Ability to communicate effectively and tactfully with all customers.
• Ability to apply attention to detail to daily working practice, and work to tight deadlines.

The below job specific criteria will be assessed at pre-employment stage with a medical undertaken by our Occupational Health Nurse.

• Fulfil the physical requirements of the role, which includes being able to lift, carry, push, pull and bend to set up meeting rooms and events, delivering goods and collection of recycling and other materials throughout the estate and other facilities services tasks.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Customer Service and Administrative

• Industries

  Political Organizations

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