At a Glance
- Tasks: Lead HR operations and wellbeing initiatives to enhance employee experience and organisational efficiency.
- Company: Join a forward-thinking organisation committed to employee wellbeing and operational excellence.
- Benefits: Competitive salary, professional development opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and influence across the organisation.
- Why this job: Make a real difference in employee wellbeing while shaping HR strategies and policies.
- Qualifications: Experience in HR operations and wellbeing, strong consultancy skills, and excellent communication abilities.
The predicted salary is between 49500 - 60500 £ per year.
The Wellbeing and Operations Lead plays a pivotal role in ensuring that People Services operates effectively, consistently and in a way that actively promotes employee wellbeing across the organisation. The postholder provides strategic and operational leadership to the HR Operations and Wellbeing teams, driving high-quality service delivery while building capability, resilience and continuous improvement within those teams. The role has overall responsibility for the design and delivery of key operational and wellbeing projects, ensuring that policy, process and practice are aligned, evidence‑based and support a positive employee experience.
The post leads on major, organisation‑wide initiatives to improve efficiency, productivity and outcomes within People Services, including the development of systems such as occupational health provision, query management solutions and the use of AI‑enabled tools. Acting as the HR policy lead, the role provides oversight and coordination of cross‑organisational policy development, supports complex and sensitive casework investigations, and ensures clear, planned and timely HR communications. Through active engagement and consultation with Commission leaders, managers and external networks, the Wellbeing and Operations Lead ensures that People Services is responsive, compliant and well‑positioned to support organisational priorities.
Ultimately the role needs to ensure that the services provided by the team are proactive, with a continuous improvement ethos; customer focused; and efficient.
About the role: The HR Operations and Wellbeing Lead provides senior professional leadership to the Wellbeing and HR Operations team. As well as Wellbeing and HR Operations, the People Services team comprises of Payroll, HR Systems and HR data/management information functions. The post holder leads on complex programmes and provides expert consultancy to senior leaders and the HR Operations and Wellbeing teams. This role works closely with senior colleagues across HR and other service areas, influencing at senior level while remaining grounded in delivery reality, as well as in close partnership with the Head of People Services.
Job Specific criteria:
- In-depth knowledge and experience of managing HR Operations ie complex casework / employee relations
- Understanding and experience of managing employee wellbeing functions, initiatives and strategies in a large or complex organisation.
- Strong consultancy and influencing skills with senior stakeholders
- Excellent written and analytical skills; experience drafting policies, and the ability to research and use data and insight to shape policy and strategy
- Proven ability to lead, coach and develop professional colleagues
The following qualities are not essential for this particular post but have been deemed as desirable. These will only be taken into account in the event of two (or more) candidates acquiring the same score at either application or interview stage.
- Chartered CIPD status or equivalent professional accreditation
- Experience of working in a unionised workplace
Welsh language criteria:
The language skills for this post have been assessed as follows:
- Listening: Understand most job related routine and non-routine discussions and instructions (Level 3)
- Speaking: Able to hold an extended conversation with a fluent speaker on most job‑related routine and non‑routine matters (Level 3)
- Reading: Understand most job‑related routine and non‑routine text when standard language is used (Level 3)
- Writing: Able to write job‑related routine and non‑routine text (Level 3)
These skills will be assessed as part of the selection process.
HR Operations and Wellbeing Lead in Cardiff employer: Senedd
Sennedd yn Cardiff is an exceptional employer, dedicated to fostering a collaborative and inclusive work environment where citizen engagement is at the forefront. Employees benefit from professional development opportunities, a supportive culture that values ethical research principles, and the chance to make a meaningful impact in the community. Working here means being part of a team that prioritises transparency and active participation, ensuring that every voice is heard.
StudySmarter Expert Advice🤫
We think this is how you could land HR Operations and Wellbeing Lead in Cardiff
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Senedd!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Senedd.
We think you need these skills to ace HR Operations and Wellbeing Lead in Cardiff
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Senedd. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Senedd and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Senedd. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Senedd's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Senedd
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Senedd.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Senedd will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Senedd and how you would contribute to adapting HR strategies.
