\"This post sits within the Customer Relations Team, which ensures our audience have the best possible experience of the Senedd. The team provides a bilingual and impartial information service to the public.
The post holder will be responsible for providing a professional and efficient information service, online and in person, and provide support for those visiting to attend and view Senedd business.
Reporting to the Customer Relations Team Manager, the successful candidate will be corresponding with the public and Members of the Senedd, relating to requests for information on visiting and wayfinding, the agenda of Senedd business, events, and varied engagement opportunities arranged by the Senedd.
This role requires a good eye for detail, strong communication and customer service skills. The ability to communicate confidently with people at all levels is essential for this role. There is excellent training and support available to help you in your role.
Pattern of Working
This is a full-time post although flexible working arrangements will be considered, subject to meeting the needs of the Senedd and its Members.
Please note recruitment will normally be at the minimum of the band.
The successful candidate will be subject to security vetting.
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Customer Relations Assistant (Temporary) in Cardiff employer: Senedd
The Senedd in Bangor is an exceptional employer, offering a supportive work environment where your contributions directly impact the community. With a strong emphasis on employee development and a culture of collaboration, you will have opportunities to grow your skills while engaging with local and national issues. The unique location in Bangor provides a vibrant atmosphere, making it an ideal place for those passionate about public service and community engagement.
