Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Enhance visitor experiences by providing professional information services online and in person.
- Company: A vibrant public institution in Wales dedicated to visitor engagement.
- Benefits: Excellent training, support for professional growth, and a lively community environment.
- Why this job: Join a dynamic team and make a positive impact on visitor experiences.
- Qualifications: Strong communication and customer service skills are essential.
- Other info: Great opportunity for personal and professional development in Cardiff.
The predicted salary is between 30000 - 42000 £ per year.
A public institution in Wales is seeking a Customer Relations Officer to enhance the experience of visitors. You will provide professional information services both online and in person. Strong communication and customer service skills are essential for creating an engaging atmosphere for all visitors. This position offers excellent training and support for professional growth, based in Cardiff, a vibrant community environment.
Bilingual Visitor Experience Specialist (Cardiff) employer: Senedd Cymru (Welsh Parliament)
Contact Detail:
Senedd Cymru (Welsh Parliament) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Visitor Experience Specialist (Cardiff)
✨Tip Number 1
Get to know the company culture! Research the public institution and its values. This will help you tailor your approach during interviews and show that you're genuinely interested in enhancing the visitor experience.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, consider role-playing with a friend or family member. This will help you feel more confident when engaging with visitors.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you for the position, giving you a leg up in the application process.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows that you're serious about joining our team and enhancing the visitor experience in Cardiff.
We think you need these skills to ace Bilingual Visitor Experience Specialist (Cardiff)
Some tips for your application 🫡
Show Off Your Bilingual Skills: Since this role is all about enhancing visitor experiences, make sure to highlight your language skills in your application. We want to see how you can connect with a diverse range of visitors, so don’t hold back!
Tailor Your Application: Take a moment to read through the job description and align your experience with what we’re looking for. We love seeing candidates who take the time to personalise their applications, showing us why you’re the perfect fit for the role.
Highlight Your Customer Service Experience: This position is all about creating an engaging atmosphere, so let us know about your previous customer service roles. Share specific examples of how you’ve gone above and beyond to enhance someone’s experience – we want to hear your stories!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Senedd Cymru (Welsh Parliament)
✨Know Your Audience
Before the interview, research the public institution and its mission. Understand their values and how they engage with visitors. This will help you tailor your responses to show that you’re a great fit for their team.
✨Showcase Your Bilingual Skills
As a Bilingual Visitor Experience Specialist, your language skills are key. Prepare to demonstrate your proficiency in both languages during the interview. You might even be asked to role-play a scenario where you assist a visitor in both languages.
✨Highlight Customer Service Experience
Think of specific examples from your past roles where you provided exceptional customer service. Be ready to discuss how you handled difficult situations or went above and beyond to enhance a visitor's experience.
✨Ask Engaging Questions
Prepare thoughtful questions about the institution’s visitor engagement strategies and training opportunities. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
