At a Glance
- Tasks: Lead product development and collaborate with engineering teams to deliver innovative solutions.
- Company: Join a fast-growing Insurtech company transforming the insurance industry.
- Benefits: Enjoy competitive salary, health insurance, generous leave, and professional development opportunities.
- Other info: Be part of a diverse team committed to innovation and inclusivity.
- Why this job: Make a real impact in a dynamic environment while growing your skills in tech and insurance.
- Qualifications: Experience as a Product Owner or Business Analyst in a tech environment is essential.
The predicted salary is between 75000 - 82000 € per year.
This is a technically minded Product Owner role, working closely with engineering teams and business stakeholders to deliver high-quality, scalable product capabilities. While our platform operates in the insurance space, deep insurance experience is not required - what matters most is your ability to understand complex systems, make sound product decisions, and translate technical and business needs into clear, valuable outcomes. You will be supported by experienced insurance subject matter experts as you build domain knowledge.
You will own product and technical requirements end-to-end, balancing feature delivery with platform sustainability, performance, and scalability. Using product metrics and close collaboration with stakeholders, you will help prioritise work that delivers genuine value to customers while supporting Send's growth as a fast-scaling Insurtech.
If you are a Product Owner who enjoys working on technically complex products, collaborating deeply with engineers, and having real influence over how a platform evolves, this role offers the opportunity to do exactly that - with plenty of room to learn and grow along the way.
What You Will Be Doing as a Product Owner
- Technical Product Ownership
- Make informed decisions on scope, trade-offs, and release planning in collaboration with stakeholders and development teams.
- Monitor product metrics and KPIs to assess value delivery and guide future priorities.
- Evaluate and prioritise technical debt alongside feature development, balancing short-term delivery with long-term platform sustainability.
- Define non-functional requirements, with a focus on scalability, performance, and capacity.
- Assess technical feasibility and complexity of proposed features, including dependencies on platform capabilities, third-party services, and system integrations.
- Participate in technical design reviews and architecture discussions to ensure alignment between business requirements and technical implementation.
- Conduct impact analysis for proposed changes in collaboration with the development team.
- Champion engineering best practices, including automated testing strategies, code quality standards, and documenting requirements.
- Take ownership and accountability for technical and feature requirements.
- Business Analysis
- Create comprehensive process flows, use cases, user stories, data models, and system integration specifications.
- Perform gap analysis between current and future state to identify opportunities for process and system improvements.
- Translate complex business and technical requirements into clear, testable user stories with well-defined acceptance criteria.
- Validate solutions against business requirements throughout the development lifecycle.
- Investigate and analyse specialist insurance practices, including underwriting processes, claims handling, rating/pricing, and policy administration.
- Communicate specialist insurance workflows and business logic clearly to development teams.
- Stakeholder Management
- Build and maintain strong relationships with business stakeholders and delivery partners, understanding their needs and managing expectations.
- Facilitate requirements workshops, backlog refinement sessions, and stakeholder demonstrations.
- Collaborate with insurance subject matter experts, actuaries, and underwriters to capture specialised knowledge and ensure accurate representation in technical solutions.
The Skills and Experience Needed for the Product Owner Role
- Proven experience as a Product Owner or Senior Business Analyst working within a SaaS or platform-led technology environment, ideally in a scale-up or complex enterprise setting, with experience working in insurance, financial services, or other regulated industries.
- Strong ability to own and prioritise product scope, making informed trade-offs across features, technical debt, and release planning in collaboration with engineering and business stakeholders.
- Experience working closely with engineering teams, with the confidence to assess technical feasibility, complexity, dependencies, and non-functional requirements including performance, scalability, and reliability.
- Demonstrated capability in balancing short-term delivery with long-term platform sustainability, including evaluating and prioritising technical debt.
- Experience defining and maintaining clear, high-quality requirements, including user stories, acceptance criteria, process flows, data models, and system integration specifications.
- Strong analytical skills, with experience conducting impact analysis, gap analysis, and feasibility assessments to support product and delivery decisions.
- Ability to translate complex business and technical concepts into clear, actionable requirements that development teams can implement and test effectively.
- Comfortable participating in technical design reviews and architecture discussions, ensuring alignment between business outcomes and technical implementation.
- Experience monitoring and using product metrics and KPIs to assess value delivery and inform prioritisation decisions.
- Strong understanding of Agile delivery practices, including backlog management, refinement sessions, sprint ceremonies, and stakeholder demos.
- Excellent stakeholder management skills, with experience building trusted relationships, facilitating workshops, and managing expectations across business, technical, and delivery partners.
- A structured, detail-oriented mindset combined with a pragmatic, outcome-focused approach to problem solving.
What's on Offer - Life at Send
- Health Insurance - Provided through AXA, covering medical, dental, optical, mental health, and therapies. Employees also have free access to Spill, offering confidential mental health support and therapy.
- Life Insurance - Covers four times your basic salary, along with Income Protection for up to 36 months at 75% of salary, including rehabilitation support.
- Pension Scheme - A salary sacrifice pension scheme through Royal London. Send contributes 8%, with a minimum employee contribution of 4%.
- Time Off - 25 days of annual leave, plus public holidays. We also offer volunteering time and a dedicated wellness day.
- Enhanced Parental Leave - Includes 12 weeks of fully paid leave for all new parents, along with additional support for birth-giving parents.
- Learning and Development - An annual budget via Learnerbly, providing access to books, courses, conferences, and other resources to support your growth.
At Send, we are focused on strengthening our culture - not hiring people who simply "fit" into it. We believe that a diverse, equitable, and inclusive team drives innovation, creativity, better decision-making, and stronger performance. If you are interested in a role at Send but do not meet every requirement listed, we still encourage you to apply.
Product Owner in London employer: Send
At Send, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. Our hybrid working model allows for flexibility while maintaining strong team connections, and we provide comprehensive benefits including health insurance, generous parental leave, and dedicated learning and development resources to support your career growth. Join us to be part of a fast-scaling Insurtech company where your contributions directly impact our mission to transform commercial underwriting.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already at Send. A friendly chat can give you insights and maybe even a referral. Don’t be shy; we love connecting with passionate folks!
✨Tip Number 2
Prepare for your interviews by diving deep into our product and the insurance space. Understand how our platform works and think about how you can contribute. Show us you’re not just another candidate but someone who’s genuinely excited about what we do!
✨Tip Number 3
Practice your storytelling skills! Be ready to share your experiences in a way that highlights your problem-solving abilities and technical know-how. We want to hear how you’ve tackled challenges and made an impact in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team. Let’s make it happen!
We think you need these skills to ace Product Owner in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Product Owner role. Highlight your experience with technical product ownership and how it aligns with our needs at Send. We want to see how you can bring value to our team!
Showcase Your Technical Skills:Since this role is technically minded, don’t shy away from showcasing your understanding of complex systems and your ability to make sound product decisions. Use specific examples that demonstrate your experience in balancing feature delivery with platform sustainability.
Be Clear and Concise:When writing your application, clarity is key! Use straightforward language to explain your past experiences and how they relate to the responsibilities of a Product Owner. We appreciate a well-structured application that gets straight to the point.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Send and what we stand for!
How to prepare for a job interview at Send
✨Know Your Product Inside Out
Before the interview, make sure you understand the product and its features thoroughly. Familiarise yourself with Send's platform and how it operates in the insurance space. This will help you articulate how your experience aligns with their needs and demonstrate your genuine interest in the role.
✨Prepare for Technical Discussions
Since this role involves working closely with engineering teams, brush up on your technical knowledge. Be ready to discuss technical feasibility, scalability, and performance metrics. Think of examples from your past experiences where you successfully navigated complex technical challenges.
✨Showcase Your Stakeholder Management Skills
Highlight your ability to build strong relationships with stakeholders. Prepare examples of how you've facilitated workshops or managed expectations in previous roles. This will show that you can effectively communicate and collaborate with both technical and non-technical teams.
✨Demonstrate Your Analytical Mindset
Be prepared to discuss how you've used data to inform product decisions. Bring examples of how you've conducted gap analyses or impact assessments in your previous roles. This will illustrate your structured, detail-oriented approach and your ability to make informed trade-offs.
