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- Tasks: Assist international customers via phone, email, and live chat.
- Company: Dynamic logistics service provider in Bangor with a focus on customer support.
- Benefits: Starting salary of £13,114 with growth opportunities and flexible part-time hours.
- Why this job: Join a supportive team and develop your skills while helping customers worldwide.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Evening shifts from Monday to Friday, perfect for students or those seeking part-time work.
The predicted salary is between 13114 - 15736 £ per year.
A logistics service provider in Bangor is looking for part-time staff to join their customer service team. Candidates will assist international customers through phone, email, and live chat, offering vital support while ensuring effective communication.
Starting at £13,114, this position provides opportunities for growth, with a progression system designed to elevate skilled individuals to higher roles. The working hours are Monday to Friday evenings, consisting of 18.75 hours per week.
Customer Service Specialist (Evenings, Part-Time) - Growth Path in Bangor employer: Send My Bag®
Contact Detail:
Send My Bag® Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist (Evenings, Part-Time) - Growth Path in Bangor
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and the services they offer. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be assisting customers through various channels, it's crucial to sound confident and clear. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Customer Service Specialist (Evenings, Part-Time) - Growth Path in Bangor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Specialist role. Highlight any relevant experience you have in customer service, especially if it involves communication through phone, email, or live chat.
Showcase Your Communication Skills: Since this role is all about effective communication, don’t forget to demonstrate your skills in your written application. Use clear and concise language, and maybe even include examples of how you've successfully resolved customer issues in the past.
Express Your Interest in Growth: We love candidates who are eager to grow! Mention your interest in the progression system and how you see yourself developing within the company. This shows us that you're not just looking for a job, but a career.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s super easy and ensures we receive all your details without any hiccups!
How to prepare for a job interview at Send My Bag®
✨Know the Company Inside Out
Before your interview, do some digging into the logistics service provider. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Practice Common Customer Scenarios
Since you'll be assisting international customers, think about common customer service scenarios you might face. Prepare responses for handling difficult situations or tricky questions. Role-playing these scenarios with a friend can really boost your confidence.
✨Showcase Your Communication Skills
Effective communication is key in this role. During the interview, make sure to articulate your thoughts clearly and listen actively. You might even want to share examples of how you've successfully communicated with customers in the past, whether through phone, email, or live chat.
✨Highlight Your Flexibility and Availability
Since this position requires evening shifts, be upfront about your availability. Emphasise your willingness to work during those hours and your adaptability to meet the needs of the team. This shows that you're committed and ready to jump in whenever needed.
