At a Glance
- Tasks: Lead operations from sale to installation, ensuring customer satisfaction and smooth delivery.
- Company: Join a fast-growing telecoms start-up with a disruptive approach.
- Benefits: Competitive salary, 25 days holiday, hybrid work, and gym membership.
- Other info: Opportunity to shape the business and be rewarded for your contributions.
- Why this job: Make a real impact and grow into a leadership role in a dynamic environment.
- Qualifications: Experience in telecoms operations and hands-on installation skills required.
The predicted salary is between 31500 - 38500 £ per year.
About Us
We're a disruptive telecoms company doing things differently. An ambitious, fast-growing start-up that's already turned a strong profit in year one, we're now gearing up to scale into a multi-million-pound business. This is a rare chance to join early, make a real impact, and grow with the company-right up to directorship for the right person.
The Role
We're looking for a dynamic, organised, proven Operations Manager to take ownership of our delivery function end-to-end. You'll manage everything from deal closed through to installation and ongoing support, making sure projects land on time, customers are happy, and suppliers are aligned. You'll be the operational engine of the business— spotting problems before they happen, fixing them fast when they do, and constantly improving how we deliver.
What You'll Be Doing
- Managing installs from sale closed to go-live and beyond
- Managing and performing installs
- Owning customer communication, issue resolution and service delivery
- Coordinating suppliers and engineers to ensure smooth delivery
- Improving processes, organisation, and operational performance
- Keeping projects on track, on time, and to a high standard
- Being the go-to person for operational problem-solving
Must be willing to travel
What We're Looking For
- A hungry, driven operations leader with a proven track record
- Experience in telecoms operations (essential)
- Hands-on knowledge and ability to install phone systems (essential)
- Highly organised, punctual, and detail-focused
- Confident dealing with customers and suppliers at all levels
- Someone who wants to help build a business, not just run a role
What You'll Get
- £35,000-£40,000 basic + incentives
- 25 days holiday + pension scheme
- Hybrid/WFM days
- David Lloyd gym membership after 6 months
- Company car after successful probation
- Real scope to grow into a senior leadership or director-level role
Why Join Us?
If you want a safe, slow-moving corporate role, this isn't it. If you want to help build something big, shape how a business runs, and be rewarded for the impact you make-this is your seat at the table.
Operations Manager in Stockport employer: Send Communications Group
Join a fast-growing telecoms start-up that values innovation and impact, offering you the chance to shape the future of the business as an Operations Manager. With competitive salaries, hybrid working options, and opportunities for personal growth into senior leadership roles, this is an exciting environment for driven individuals looking to make a difference. Enjoy benefits like a gym membership, company car, and a supportive culture that encourages proactive problem-solving and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Stockport
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Send Communications Group and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Send Communications Group.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Operations Manager in Stockport
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Send Communications Group.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Send Communications Group.
How to prepare for a job interview at Send Communications Group
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
