About the job
Operations Manager - Telecoms
9 UK (Hybrid / WFM options)
£35,000- £40,000 + incentives + benefits
About Us
We're a disruptive telecoms company doing things differently. An ambitious, fast-growing start-up that's already turned a strong profit in year one, we're now gearing up to scale into a multi-million-pound business. This is a rare chance to join early, make a real impact, and grow with the company-right up to directorship for the right person.
The Role
We're looking for a dynamic, organised, proven Operations Manager to take ownership of our delivery function end-to-end. You'll manage everything from deal closed through to installation and ongoing support, making sure projects land on time, customers are happy, and suppliers are aligned.
You'll be the operational engine of the business— spotting problems before they happen, fixing them fast when they do, and constantly improving how we deliver.
What You'll Be Doing
Managing installs from sale closed to go-live and beyond
Managing and performing installs
Owning customer communication, issue resolution and service delivery
Coordinating suppliers and engineers to ensure smooth delivery
Improving processes, organisation, and operational pertormance
Keeping projects on track, on time, and to a high standard
Improving processes, organisation, and operational performance
Keeping projects on track, on time, and to a high standard
Being the go-to person for operational problem-solving
Must be willing to travel
What We're Looking For
A hungry, driven operations leader with a proven track record
Experience in telecoms operations (essential)
Hands-on knowledge and ability to install phone systems (essential)
Highly organised, punctual, and detail-focused
Contident dealing with customers and suppliers at all levels
Someone who wants to help build a business, not just run a role
What You'll Get
£35,000-£40,000 basic + incentives
25 days holiday + pension scheme
Hybrid/WFM days
David Lloyd gym membership after 6 months
Company car after successful probation
Real scope to grow into a senior leadership or director-level role
Why Join Us?
If you want a sate, slow-moving corporate role, this isn't it. If you want to help build something big, shape how a business runs, and be rewarded for the impact you make-this is your seat at the table.
