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- Tasks: Manage guest bookings and ensure a 5-star experience at F1 races.
- Company: Join a dynamic team in the thrilling world of Formula 1 hospitality.
- Benefits: Enjoy competitive salary, travel opportunities, and a vibrant work culture.
- Why this job: Be part of an exciting industry while honing your organisational and communication skills.
- Qualifications: Strong organisational skills, hospitality experience, and CRM knowledge preferred.
- Other info: Office-based role with travel to Monaco; driving licence required.
The predicted salary is between 28800 - 48000 £ per year.
To manage all guest bookings from the point of sale to delivering a 5* experience for guests at F1 races. Reporting into Event Managers.
Roles & responsibilities:
- Coordinating guest bookings including hotel reservations, race viewing tickets and transfers
- Managing guest lists and loading of bookings into CRM system
- Creating guest itineraries
- Working with stakeholders at F1 races to ensure smooth and 5* experience for clients
- Support Operations team with ad hoc duties
- Assisting in general office administration duties
Personal specification and attributes:
- Excellent organisational skills with the ability to work efficiently and independently
- Great communication skills with a strong eye for detail
- Quick-thinking and the ability to work well under pressure
- Patient, positive and “problem solving” attitude
- Experience of working within hospitality/travel industry
- Interest in working in the F1 industry
- Experience working with CRM systems and strong Microsoft skills
- Additional languages (particularly French) an added bonus
Working hours: Monday – Friday, 8:30am – 5:30pm
Location: Office based (Newchapel, Surrey, RH7 6HN). Driving licence and car required due to remote location of office. Some travel abroad throughout the year plus essential travel to Monaco in May and June annually.
Salary: competitive depending on experience
Operations Executive employer: Senate Grand Prix
Contact Detail:
Senate Grand Prix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Executive
✨Tip Number 1
Familiarise yourself with the F1 industry and its unique demands. Understanding the fast-paced environment and the expectations of guests at F1 races will help you stand out during interviews.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple bookings or events in the past. This will demonstrate your ability to handle the responsibilities of the Operations Executive role.
✨Tip Number 3
If you have experience with CRM systems, be ready to discuss specific instances where you've used them to improve guest experiences or streamline operations. This will show your technical proficiency and relevance to the role.
✨Tip Number 4
Prepare to showcase your communication skills by thinking of scenarios where you've effectively collaborated with stakeholders or resolved issues under pressure. This is crucial for ensuring a smooth experience for clients.
We think you need these skills to ace Operations Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or travel, particularly any roles that involved managing bookings or guest services. Emphasise your organisational skills and attention to detail.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the F1 industry and how your skills align with the role. Mention specific experiences that demonstrate your ability to deliver a 5* experience and work under pressure.
Highlight CRM Experience: If you have experience with CRM systems, be sure to mention it explicitly. Describe how you've used these systems in previous roles to manage bookings or improve customer service.
Showcase Language Skills: If you speak additional languages, especially French, make sure to highlight this in your application. It can set you apart from other candidates and is particularly relevant for the role.
How to prepare for a job interview at Senate Grand Prix
✨Showcase Your Organisational Skills
As an Operations Executive, you'll need to demonstrate your excellent organisational skills. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, especially in a fast-paced environment.
✨Communicate Clearly and Confidently
Great communication is key for this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you've effectively communicated with stakeholders in previous roles, particularly in the hospitality or travel industry.
✨Demonstrate Problem-Solving Abilities
The ability to think quickly and solve problems under pressure is crucial. Prepare to share specific instances where you faced challenges and how you resolved them, especially in high-stress situations related to guest services.
✨Familiarise Yourself with CRM Systems
Since experience with CRM systems is important, brush up on your knowledge of any systems you've used before. Be prepared to discuss how you've utilised these tools to enhance guest experiences or streamline operations in your previous roles.
